Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Britney Brock

Walnut,MS

Summary

I have experience in many different fields and most have aloud me to talk with people and assist them when needed. I am a great problem solver and remain professional in doing so at all times.

Overview

4
4
years of professional experience

Work History

EVS Technician

Magnolia Regional Medical Center
Corinth, MS
04.2016 - 09.2017
  • Completed assigned sweeping, floor maintenance and window-washing.
  • Ensured that all cleaning supplies were stored properly when not in use.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Followed procedures for using and disposing of disinfectant chemical cleaners.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Disinfected surfaces using approved chemicals according to safety regulations.
  • Delivered requested items to guests' rooms within specified time frames.
  • Adhered strictly to departmental policies regarding confidentiality of guest information.
  • Serviced, cleaned and restocked restrooms.
  • Collected and disposed of biohazard waste according to OSHA regulations.
  • Dusted furniture, machines or equipment.
  • Followed infection control policies when handling soiled linen or contaminated surfaces.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned, sanitized, and organized facility to avoid spread of germs.
  • Restocked room amenities such as soaps, shampoos, towels, as needed.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Checked rooms after being serviced to make sure they meet quality standards.
  • Collected soiled linens, made beds and transported items to laundry services.
  • Reported any repairs or damages observed during routine rounds of inspection.
  • Kept business entrances clean, tidy and professional in appearance.
  • Emptied trash cans, sorted recycling and properly disposed of waste.
  • Placed wet floor signs to protect staff and patients from fall or injury.

Correctional Officer

Mississippi Department Of Corrections
Corinth, MS
08.2015 - 04.2016
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Maintained clear and open communications with facility areas to support safe operations.

Sales Associate

Cato Fashions
Corinth, MS
08.2013 - 02.2014
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Upsold additional items based on customer interests and needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided accurate information about products, prices and services.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered incoming telephone calls to provide store, products and services information.
  • Recommended, selected and located merchandise based on customer desires.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Mississippi Youth Challenge Academy
Camp Shelby Ms
06-2010

Skills

  • New Employee Training
  • Communication and Interpersonal Skills
  • Facilities Inspection
  • Sanitization Techniques
  • Supply Inventory Management
  • OSHA Compliance
  • Basic Mathematics
  • Payment Processing
  • Product Sales
  • Business Development
  • Order Processing
  • Customer Needs Assessment
  • Sales Development
  • Written and Oral Communication Skills
  • Store Opening and Closing
  • Merchandising Knowledge
  • Product Recommendations
  • Merchandise Display
  • Outgoing Personality
  • Exceptional Customer Service
  • Verbal/Written Communication
  • Money Handling
  • Listening Skills
  • Sales Training
  • Relationship Building
  • Reading Comprehension Skills
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Problem-Solving
  • Policy and Procedure Adherence
  • Customer Service
  • Sales Expertise
  • Positive and Professional
  • Conflict Resolution
  • Security Procedures
  • First Aid and CPR Certified
  • Visitation Guidelines Understanding
  • Records Management
  • Surveillance
  • Booking Procedures

Affiliations

I am a stay at home Wife and Mother to 3 children which i also homeschool but also have a flexible schedule while doing so.

Timeline

EVS Technician

Magnolia Regional Medical Center
04.2016 - 09.2017

Correctional Officer

Mississippi Department Of Corrections
08.2015 - 04.2016

Sales Associate

Cato Fashions
08.2013 - 02.2014

High School Diploma -

Mississippi Youth Challenge Academy

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Britney Brock