Britney Busch
San Diego,United States
Summary
Highly motivated and experienced customer service professional with 16 years of experience. Equipped with strong communication, problem solving and conflict resolution skills. My time management abilities allow me to prioritize tasks effectively and meet deadlines while ensuring attention to details. Skilled in counseling adept at evaluating clients/customers needs and providing attentive and thoughtful responses. I am hardworking, caring and motivated to achieve important goals within any business.
Overview
17
17
years of professional experience
Work History
Customer Service
Trenton Apparel
Remote
2022.10 - Current
- Deliver prompt service to prioritize customer needs
- Process orders received from customers online accurately.
Counselor
Healing Center SD
San Diego , CA
2022.01 - Current
- Counsel clients on how to manage emotions effectively.
- Assist clients in developing healthy coping skills that could be used during times of stress or difficulty.
Customer Service
RomperJack
Remote
2019.09 - Current
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
Administrative Assistant
Rock Church San Diego
San Diego, United States
2012.08 - 2014.11
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
Sales Associate
Nordstrom
San Diego, United States
2011.04 - 2014.01
- Demonstrated excellent customer service skills when dealing with client inquiries.
Manager
Sun Diego Boardshops
San Diego, United States
2006.08 - 2011.04
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Education
Bachelors - Family Development
San Diego State University
05.2011
Skills
- Creative Problem Solving
- Customer Service Skills
- Time Management
- Detail Oriented
- Quick Learner
- High Capacity for Multi-Tasking
- Customer Relations
Accomplishments
- Pacesetter Nordstrom Fashion Valley 2011
- Top Sales Person Sun Diego Boardshop 2009
Timeline
Customer Service
Trenton Apparel
2022.10 - Current
Counselor
Healing Center SD
2022.01 - Current
Customer Service
RomperJack
2019.09 - Current
Administrative Assistant
Rock Church San Diego
2012.08 - 2014.11
Sales Associate
Nordstrom
2011.04 - 2014.01
Manager
Sun Diego Boardshops
2006.08 - 2011.04
Bachelors - Family Development
San Diego State University