Britney Davis
Knoxville,TENNESSEE
Summary
Versatile and dedicated professional with experience at Community Action Committee, excelling in data entry and compassionate caregiving. Demonstrated expertise in Microsoft Excel and emotional support, achieving high accuracy and patient satisfaction. Skilled in HIPAA compliance and geriatric care, I bring a track record of efficiency and empathy to every role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Community Action Committee
09.2024 - 02.2025
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
CNA
Sei Healthcare
03.2016 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Customer Service Representative
CVSCaremark-Remote
06.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Billing processing customers prescription orders
- Deciding between insurance plans /prescription benefits
CNA
Senior Care Home Assistance
09.2018 - 01.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Hospice PRN
Education
No Degree - Early Childhood Care And Education
Tennessee State University
Nashville, TNNo Degree - Practical Nursing
South College
Knoxville, TNHigh School Diploma -
Austin East High School
Knoxville, TN05-2013
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- File management
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Bathing assistance
- Emotional support
- Patient transfers
- Compassionate communication
- Clinical documentation
- Recording vital signs
- Geriatric care
- Compassionate caregiver
Certification
certification of Nursing From Holston Rehab Center Knoxville Tn
Remote Work Revolution for Everyone -HardvardX
Timeline
Data Entry Clerk
Community Action Committee
09.2024 - 02.2025
Customer Service Representative
CVSCaremark-Remote
06.2020 - 03.2021
CNA
Senior Care Home Assistance
09.2018 - 01.2019
CNA
Sei Healthcare
03.2016 - 08.2023
certification of Nursing From Holston Rehab Center Knoxville Tn
Remote Work Revolution for Everyone -HardvardX
No Degree - Early Childhood Care And Education
Tennessee State University
No Degree - Practical Nursing
South College
High School Diploma -
Austin East High School
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