Britney Deluna
Woodbridge,VA
Summary
Friendly and motivated worker with experience in sales and customer service. Skilled at helping customers, handling transactions, and working in a fast-paced environments. Works well with a team and has experience training new employees.
Overview
7
7
years of professional experience
Work History
Team Member
Jollibee
Chantilly, VA
06.2025 - 07.2025
- Handled cash transactions accurately, ensuring accountability and adherence to company policies.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Member
McDonald's
Quantico, VA
07.2020 - 08.2022
- Delivered fast and accurate customer service by taking orders and handling transactions.
- Worked collaboratively with team members to ensure efficient service during peak hours.
- Prepared food and beverages while maintaining quality and safety standards.
Sales Associate
Bellair Hair
Woodbridge, VA
08.2018 - 09.2019
- Assisted customers with product selection based on individual needs, increasing sales and customer loyalty.
- Achieved sales goals by upselling complementary products and promoting featured items.
- Ensured store cleanliness and organized products displays to drive product visibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Trained new employee, providing guidance on product knowledge, sales techniques, and customer service standards.
Education
High School Diploma -
Potomac Senior High School
Dumfries, VASkills
- Teamwork and collaboration
- Problem-solving
- Upselling & Cross-selling
- Cash Handling & POS Systems
- Communication skills
- Customer Relationship building
- Attention to Detail
Timeline
Team Member
Jollibee
06.2025 - 07.2025
Crew Member
McDonald's
07.2020 - 08.2022
Sales Associate
Bellair Hair
08.2018 - 09.2019
High School Diploma -
Potomac Senior High School