Britney Gibson
Memphis,TN
Summary
Enthusiastic individual who works wells with others in fast-paced environments, ensuring efficiency and team productivity. Works effectively and quickly mastering new skills. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals
Overview
19
19
years of professional experience
Work History
Monitoring Specialist Supervisor
Securitas Technology
Memphis, TN
03.2024 - Current
- Provides technical assistance to users experiencing difficulties with their systems or networks.
- Assuring that customers are safe as well as their commercial and\or residential properties are secured while responding in a timely manner
- Receiving inbound and outbound calls from customers in need of assistance with their panels or technical issues
- Works effectively in team environments to make the workplace more productive
- Completing day-to-day duties accurately and efficiently while providing exceptional customer
Material Handler
Federal Express
Memphis, TN
09.2013 - 10.2021
- Collaborated with other handlers when loading large equipment to prevent potential accidents.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Worked efficiently in a fast-paced environment, and productively with team members while meeting daily production goals.
Sales Floor Supervisor
Shoe Carnival
Bartlett, TN
08.2005 - 04.2012
- Resolved customer complaints in a timely manner while maintaining professionalism and excellent customer service skills.
- Contributed ideas during team meetings for improving overall customer experience on the sales floor.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Kept the department on target, neat, and organized to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
Bachelor of Science - Criminal Justice
ITT Technical Institute
Memphis, TNAssociate of Applied Science - Criminal Justice
ITT Technical Institute
Memphis, TNHigh School Diploma -
Raleigh Egypt High School
Memphis, TNSkills
- Time Management
- Problem-Solving Abilities
- Excellent Communication Skills
- Multitasking Abilities
- Active Listening Skills
Timeline
Monitoring Specialist Supervisor
Securitas Technology
03.2024 - Current
Material Handler
Federal Express
09.2013 - 10.2021
Sales Floor Supervisor
Shoe Carnival
08.2005 - 04.2012
Bachelor of Science - Criminal Justice
ITT Technical Institute
Associate of Applied Science - Criminal Justice
ITT Technical Institute
High School Diploma -
Raleigh Egypt High School
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