Britney Hawkins
Fyffe,AL
Summary
Detail-oriented Admissions Coordinator with proven skills in client relations, data verification, and medical admissions processes. Committed to enhancing visitor experiences and streamlining application workflows for optimal efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
Crossville Health and Rehabilitation LLC
03.2026 - Current
- Assisted in processing and reviewing admissions applications for accuracy and completeness.
- Coordinated communication between prospective residents, families, and staff regarding admission procedures.
- Managed scheduling of tours and interviews for potential admissions to enhance visitor experience.
- Supported onboarding process for new residents, ensuring all necessary documentation was completed.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Maintained accurate records in electronic health record systems to streamline admissions workflow.
- Collaborated with interdisciplinary teams to address resident needs during the admissions process.
- Developed informational materials to guide families through the admissions journey effectively.
- Adapted quickly to changes in regulations affecting admissions policies and procedures.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Completed preliminary paperwork for incoming and outgoing patients.
Admissions Coordinator Assistant
Crossville Health and Rehabilitation LLC
02.2021 - 03.2026
- Coordinated admissions process, ensuring compliance with regulatory guidelines and organizational standards.
- Managed applicant communications, enhancing engagement and providing timely updates on application status.
- Streamlined data entry procedures in admissions database, improving accuracy of applicant information management.
- Developed training materials for new staff, promoting best practices in the admissions process and system usage.
- Collaborated with interdisciplinary teams to facilitate smooth transition of new residents into healthcare programs.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Collaborated with faculty and staff to develop a comprehensive orientation program for incoming patients.
- Handled inquiries from prospective patients to provide detailed information regarding admissions process.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
- Coordinated admissions processes to ensure timely and accurate information dissemination.
- Streamlined patient intake procedures, enhancing efficiency and reducing wait times.
- Developed and maintained relationships with referral sources to facilitate admissions.
- Managed scheduling of tours and interviews for prospective residents and families.
CNA
Crossville Health and Rehabilitation LLC
07.2019 - 03.2021
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Collaborated with interdisciplinary team to develop individualized care plans.
- Trained new CNA staff on best practices and compliance with safety standards.
- Implemented infection control protocols, maintaining a safe environment for residents.
- Documented patient progress accurately in electronic health records, enhancing communication among caregivers.
- Advocated for resident needs, fostering a compassionate and supportive atmosphere within facility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
High School Diploma -
Fyffe High School
Fyffe05-2006
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Good bedside manner
- Application review
Certification
- Licensed CNA - 2019
Timeline
Admissions Coordinator
Crossville Health and Rehabilitation LLC
03.2026 - Current
Admissions Coordinator Assistant
Crossville Health and Rehabilitation LLC
02.2021 - 03.2026
CNA
Crossville Health and Rehabilitation LLC
07.2019 - 03.2021
High School Diploma -
Fyffe High School