Britney Henry
Moreno Valley,CA
Summary
Dynamic Tech Engineer with a robust background at Onney Studios, blending hard skills in Adobe Photoshop and soft skills in customer relationship management. Excelled in enhancing production efficiency and maintaining high satisfaction levels across diverse roles, from food service to technical design. Proven track record of completing projects within budget, showcasing a 100% commitment to excellence and innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tech Engineer
Onney Studios
Houston , TX
03.2024 - 02.2025
- Conferred with technical personnel to prepare designs or operational plans.
- Participated in team meetings to discuss project progress updates.
- Avoided data loss by creating back-ups of programs.
- Developed and implemented engineering strategies to improve production efficiency.
- Designed engineering experiments.
- Finished projects on time and within budget.
Customer Service Representative
Mister Car Wash
Palmdale, CA
02.2023 - 10.2023
- Informed customers about new service offerings and changes in their accounts.
- Handled customer queries with correct information related to products and services.
- Oversaw end-to-end order tracking to maintain on-time fulfillment.
- Maintained routine contact with customers to ensure satisfaction after issue resolution.
Server/Cashier
Dion's
Santa Fe, NM
11.2022 - 02.2023
- Cash handling experience at both the register and the drive-thru
- Food preparation experience for sandwiches, salads, and pizzas
- Experienced in training new employees and setting them up for success
Associate
FedEx
Santa Fe, NM
01.2022 - 05.2022
- Handled important personal and private documentation on a daily basis
- Cash handling and item shipping responsibilities
- Photoshop and general computer operation experience
Internship
Alloy Airbrushing Training
Barstow, CA
01.2021 - 12.2021
- Internship with silver alloy artist in respective field
- Traveled cross-country to different jewelers and negotiated wholesale pieces and prices
- Completed orders in a professional timely manner
Crew Member
McDonald's
Charlotte, NC
01.2020 - 11.2020
- Operated POS system, maintained cleanliness in the work facility, and operated each position I was at efficiently
- Cash handling experience; multiple drops per shift
- Experience in handling unhappy customers and fixing their concerns
Food and Beverage
Carowinds, a Cedar Fair Company
Charlotte, NC
05.2019 - 12.2019
- Customer service was my main priority to keep the customers happy and enjoyed the park
- Self-management was essential knowing routes, timeliness, and directing consumers were important roles
- Learned proper food handling and preservation
Cashier/Cook
Zaxby's
Charlotte, NC
06.2018 - 02.2019
- Customer service was my first priority I enjoyed making the guest feel welcomed and excited to have an amazing dining experience
- Tidiness and cleanliness was essential
- Money handling experience within $0.50 target range
Education
High school diploma -
Olympic High School
Charlotte, NC06.2020
Some College (No Degree) - Criminal Justice
RCC
Riverside, CASkills
- Food Handling
- POS
- Cooking
- Kitchen Experience
- Restaurant Experience
- Food Preparation
- Merchandising
- Money Handling
- Customer service
- Guest services
- Serving
- Cash register
- Supervising experience
- Cash handling
- Adobe Photoshop
- Windows
- Negotiation
- Google Docs
- Typing
- Customer relationship management
- Social media management
Certification
Food Handler Certification
Timeline
Tech Engineer
Onney Studios
03.2024 - 02.2025
Customer Service Representative
Mister Car Wash
02.2023 - 10.2023
Server/Cashier
Dion's
11.2022 - 02.2023
Associate
FedEx
01.2022 - 05.2022
Internship
Alloy Airbrushing Training
01.2021 - 12.2021
Crew Member
McDonald's
01.2020 - 11.2020
Food and Beverage
Carowinds, a Cedar Fair Company
05.2019 - 12.2019
Cashier/Cook
Zaxby's
06.2018 - 02.2019
High school diploma -
Olympic High School
Some College (No Degree) - Criminal Justice
RCC