Britney Hicks
Maryville,TN
Summary
Highly motivated individual with strong work ethic and excellent communication skills. Demonstrated ability to rapidly learn and adapt to new situations. Committed to driving team success and achieving organizational objectives and goals.
Overview
5
5
years of professional experience
Work History
Beverage Cart Training Captain/Server
Fox Den Country Club
Farragut, TN
04.2022 - 07.2024
- Demonstrated leadership by overseeing the training and performance of new beverage cart staff, consistently upholding club policies while delivering exceptional service to members.
- Managed daily operations, including inventory management, sales tracking, tip handling, customer interactions, and executing large events and tournaments.
- Delivered outstanding customer service, addressing member concerns and ensuring a top-notch golf course experience.
- Provided exceptional service to guests in a fine dining establishment, delivering personalized attention, anticipating needs, and offering recommendations for food and beverages.
Wine Bar Attendant
Tennessee Mountain View Winery
Sevierville, TN
03.2022 - 01.2023
- Engaged customers to create a welcoming atmosphere and understand their wine preferences.
- Demonstrated extensive knowledge of our wine menu, including varieties and origins.
- Processed transactions accurately, ensuring precise handling of cash and credit card payments.
Esthetician/Assistant Salon Manager
Nyla'D Salon
Prescott, AZ
05.2019 - 09.2021
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Performed various facial treatments and dermaplaning procedures on clients, scheduling necessary follow-up appointments for optimal results.
- Performed various aesthetic services including facial and body waxing, tinting of eyebrows and eyelashes, and eyelash lifting. Additionally, I received training in eyebrow threading.
- Managed salon inventory, stylists' books, and payroll duties while expanding client base.
Education
Esthetics - Skin Care
Black Hills Beauty College
Rapid City, SD12-2018
Associate of Applied Science - Occupational Therapy Assistant (OTA)
South College
Knoxville, TNSkills
- Customer Relations
- Mentoring abilities
- Excellent Communication
- Reliability
- Time management abilities
- Teamwork and Collaboration
Timeline
Beverage Cart Training Captain/Server
Fox Den Country Club
04.2022 - 07.2024
Wine Bar Attendant
Tennessee Mountain View Winery
03.2022 - 01.2023
Esthetician/Assistant Salon Manager
Nyla'D Salon
05.2019 - 09.2021
Esthetics - Skin Care
Black Hills Beauty College
Associate of Applied Science - Occupational Therapy Assistant (OTA)
South College
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