Summary
Overview
Work History
Education
Skills
Timeline
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Madeleine Antley

Sugarland,TX

Summary

An energetic worker with proven skills in customer service, preparation, and problem-solving. Flexible with various positions, excited to learn new tasks. Diligent and adaptable in difficult situations.

Overview

1
1
year of professional experience

Work History

Bar Tending/Pro Shop/Beverage Cart Server

Nick Lopez
07.2022 - Current
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted guests and inquired into beverage choices.
  • Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
  • Prepared hot coffee and tea according to customer requests.
  • Assisted with bussing tables and cleaning up spills.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Processed payments for orders and provided customers with change.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Education

No Degree - Marketing

Wharton County Junior College
Wharton, TX

Skills

  • Interpersonal Skills
  • Decision Making
  • Professional Appearance
  • Patience and Tolerance
  • Positive Attitude
  • Time Management
  • Excellent Customer Service
  • Physical Stamina
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Team Leadership
  • Safety Awareness
  • Customer Relations
  • Conflict Resolution

Timeline

Bar Tending/Pro Shop/Beverage Cart Server

Nick Lopez
07.2022 - Current

No Degree - Marketing

Wharton County Junior College

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Madeleine Antley