Britney Joseph
Hollywood,FL
Summary
Ambitious recent graduate offering hands-on experience in Hospitality Administration and Management. Successful creating event timelines, coordinating vendors and proactively resolving potential problems for seamless event execution. Excited to bring creativity, relationship building skills and strong time management skills to growing event planning company.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Executive Marketing Group
10.2023 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Event Assistant
EBJ Events
07.2022 - 12.2023
- Enhanced event experience by efficiently coordinating logistics and supporting event planners
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members
Maitre D'
Hollywood Beach Marriott
06.2017 - 05.2023
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Stay in communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained thorough knowledge of current menus, guest services, activities, dining options, local attractions to answer guest questions
Volunteer Recruitment Coordinator
South Beach Wine and Food Festival
08.2021 - 06.2022
- Streamlined the volunteer application process, resulting in increased efficiency and faster onboarding
- Oversaw advanced event registration and day-of check-in to handle high volume of guests
- Established strong relationships with community organizations to expand the pool of potential volunteers
- Assessed organizational needs to determine optimal number and skill sets for volunteers, increasing overall productivity
- Managed volunteer scheduling efficiently to ensure adequate staffing levels during peak times and special events
Education
Bachelor of Science - Hospitality Administration And Management
Florida International University
Miami, FL05.2023
Skills
- Fluent in Haitian Creole
- Guest Relations Expertise
- Food and Beverage Background
- Venue Preparation
- Supervision & Leadership
- Interpersonal Communication
- Conflict Management
Timeline
Administrative Assistant
Executive Marketing Group
10.2023 - Current
Event Assistant
EBJ Events
07.2022 - 12.2023
Volunteer Recruitment Coordinator
South Beach Wine and Food Festival
08.2021 - 06.2022
Maitre D'
Hollywood Beach Marriott
06.2017 - 05.2023
Bachelor of Science - Hospitality Administration And Management
Florida International University
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