Jennifa Jolicoeur
Haines City
Summary
Responsible and motivated student ready to apply education in the workplace. Ability to handle challenging work and excellent time management skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Neo Surgical Group
11.2024 - 08.2025
- Coordinated office operations and streamlined administrative processes to enhance efficiency.
- Managed schedules, appointments, and travel arrangements for executives, ensuring optimal time utilization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Cross-trained as a chiropractic assistant working side by side with the chiropractor.
Medical Scribe
ScribeAmerica
08.2021 - 10.2024
- Documented patient encounters, ensuring accurate and timely electronic health records entry.
- Collaborated with healthcare providers to streamline documentation processes and improve workflow efficiency.
- Reviewed patient charts for completeness, maintaining compliance with regulatory standards and best practices.
- Assisted in training new scribes on EHR systems and documentation protocols for optimal performance.
Merchandise Associate
JCPenney
07.2017 - 07.2021
- Assisted customers in locating desired items and provided advice on product features.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Coordinated merchandise displays to enhance visual appeal and drive customer engagement.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL08.2021
Associate of Arts -
Valencia College
Orlando, FL08.2018
High School Diploma -
Lake Wales High School
Lake Wales, FL05-2015
Skills
- Good Written Communication
- Team Player With Positive Attitude
- Fluent in Haitian Creole
- Adept Multi-Tasker
- Customer service
- Data entry
- Computer skills
Accomplishments
- In 2019, I received an award for making the Tau Sigma National Honor Society for transfer students.
- In 2022, I was promoted to become a chief scribe in the emergency department for the hospitals I work for, Orlando Regional Medical Center and Arnold Palmer Hospital for Children.
Certification
- BLS Training :11/18/2024-11/18/2026
Languages
English
Native/ Bilingual
Hatian Creole
Native/ Bilingual
Timeline
Administrative Assistant
Neo Surgical Group
11.2024 - 08.2025
Medical Scribe
ScribeAmerica
08.2021 - 10.2024
Merchandise Associate
JCPenney
07.2017 - 07.2021
Associate of Arts -
Valencia College
Bachelor of Science - Health Sciences
University of Central Florida
High School Diploma -
Lake Wales High School
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