Holly Lambert
Dover,DE
Summary
Administrative Assistant proficient in transcription, scheduling, billing, medical records, and clerical duties. Open and willing to take on added responsibilities to meet and achieve team and company goals.
Overview
9
9
years of professional experience
Work History
Front Office Assistant II
Bayhealth
09.2023 - Current
- Streamlined office operations for increased efficiency through effective organizational tasks such as scheduling, scanning, retrieving authorization and referrals, assisting in other areas where appropriate, excellent communication skills, and detailed documentation.
- Maintain a professional and welcoming environment for clients, contributing to an overall positive experience.
Firework Tent Operator
TNT Fireworks
06.2019 - 01.2024
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Accurately documented all operational data, monies, and product for start of season deliveries and end of season return center.
- Maintained knowledge of industry policies and procedures to maintain the safety and health of customers and employees.
- Kept accurate records of defective units or products.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Controlled costs to keep business operating within budget and increase profits.
- Defined clear targets and objectives and communicated to other team members.
Medical Transcriptionist
Wilmington Pain And Rehabilitation Center
01.2019 - 07.2023
- Recorded information using word processing, dictation and transcription software and equipment while maintaining medical charts and/or electronic medical record filing, Op Reports, test results, and home care forms.
- Maintain high levels of confidentiality with sensitive patient information following HIPAA guidelines.
Paraprofessional
Christina School District
01.2015 - 07.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Tailored lesson plans along with precise data taking for students with emotional and cognitive disabilities for state requirements for IEP.
- Took part in professional development workshops to boost skills.
Behavioral Support Specialist
A Center For Mental Wellness
08.2015 - 12.2016
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
- Developed intervention support plans for students to build behavioral skill capacity and preserve student access to instruction.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Crafted Behavioral Intervention Plans for individuals.
Education
Bachelor Of Science - Behavioral Sciences
Wilmington University
New Castle, DE10.2016
Associates In Applied Sciences - Human Services
Delaware Technical Community College
Dover, DE05.2013
Skills
- Transcription
- Good Written Communication
- Medical Records Management
- Filing
- Strong Planning Skills
- Manual Data Entry
- Resourceful and Reliable Worker
- Exercises Good Judgment
- Medical Billing Software
- Patient Histories
Timeline
Front Office Assistant II
Bayhealth
09.2023 - Current
Firework Tent Operator
TNT Fireworks
06.2019 - 01.2024
Medical Transcriptionist
Wilmington Pain And Rehabilitation Center
01.2019 - 07.2023
Behavioral Support Specialist
A Center For Mental Wellness
08.2015 - 12.2016
Paraprofessional
Christina School District
01.2015 - 07.2022
Bachelor Of Science - Behavioral Sciences
Wilmington University
Associates In Applied Sciences - Human Services
Delaware Technical Community College
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