Summary
Overview
Work History
Education
Skills
Referances
Timeline
Generic

Britney Laughter

Ogden,UT

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Basic knowledge of warehouse duties.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
Ogden, UT
05.2023 - 03.2024
  • Arranged product on shelves following merchandising guidelines.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Provided excellent customer service by responding courteously to inquiries.
  • Ensured all products were correctly priced and tagged before stocking shelves.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Assisted customers with carrying large purchases out of the store.
  • Attached price labels to products and updated sales floor signs.
  • Monitored trends in customer satisfaction levels and identified opportunities for improvement.
  • Assisted in the development of team strategies and goals.
  • Developed training materials for new employees joining the team.

Cashier

Chevron
Ogden, UT
10.2020 - 11.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Shipping and Receiving Clerk

scotts sports
Ogden, UT
03.2018 - 08.2020
  • Operated computers to access information related to shipping activities.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.

Sorter

Nutraceutical
Ogden, UT
06.2016 - 03.2018
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.
  • Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Identified areas for improvement in existing processes, procedures, and equipment.
  • Analyzed data from quality control testing to identify areas of improvement.

Education

GED -

George Washington High School
Ogden, UT
07-2015

Skills

  • Product Recommendations
  • Payment Processing
  • Payment Collection
  • Cash Register Operation
  • ID Verification
  • Customer Assistance
  • Returns Processing
  • Cash Handling
  • POS Systems
  • Drawer Balancing
  • Retail Merchandising
  • Customer Service Excellence
  • Cleaning and Sanitizing
  • Order Taking
  • Issue Resolution
  • Staff Training
  • Liquor Law Compliance
  • Inventory Management
  • Ordering and Stocking
  • Written and Verbal Communication
  • Quality Control
  • Order Fulfillment
  • Inventory Tracking
  • Warehouse Organization
  • Material Handling
  • Shipping and Receiving
  • Warehouse Operations
  • Loading and Unloading
  • Cycle Counting
  • Health and Safety Regulations
  • Forklift Operation
  • Receiving and Processing Shipments
  • Deadline Adherence
  • Stacking and Staging
  • Able to Lift and Carry 50 Lbs
  • Picking and Packing

Referances

  • Ranee Flint 801-603-0025
  • Timithon Laikhang 385-370-6321
  • Morgan Mcdaniel 801-645-8412

Timeline

Cashier

Walmart
05.2023 - 03.2024

Cashier

Chevron
10.2020 - 11.2023

Shipping and Receiving Clerk

scotts sports
03.2018 - 08.2020

Sorter

Nutraceutical
06.2016 - 03.2018

GED -

George Washington High School

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Britney Laughter