Music
Britney Liles
Walmart Sales Associate
Kalispell,MT
Work Preference
Summary
Dynamic sales and replenishment professional with expertise in retail merchandising and exceptional customer service. Proven ability to thrive in fast-paced environments, demonstrating teamwork and adaptability. Skilled in multitasking and technology, consistently achieving goals. Recognized for a positive attitude and effective communication, driving client satisfaction and repeat business.
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Associate
Walmart
04.2023 - Current
- Maintained a clean and organized work environment.
- Showed leadership in implementing new merchandising strategies to improve product positioning and strategically enhancing merchandising displays.
- Provided support to other departments when needed, demonstrating adaptability and teamwork.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Replenishment Associate
Bed Bath & Beyond
11.2021 - 04.2023
- Participated in inventory audits, identifying discrepancies or errors in stock counts for accurate record-keeping purposes.
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Worked in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced customer satisfaction by promptly answering calls and addressing their inquiries.
- Provided exceptional customer service throughout the entire ordering process, maintaining high levels of client satisfaction and repeat business.
- Reduced errors in order processing by implementing a thorough quality control system.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
Education
GED -
Homeschool
Kalispell01-2026
Skills
Teamwork and collaboration
Friendly, positive attitude
Goal oriented
Customer service
Phone etiquette
Computer skills
Retail merchandising expertise
Organization and time management skills
Effective multitasking
Accomplishments
- I was able to increase sales by 13% compared to the same month last year, thanks to my attention to detail and organization skills.
- I collaborated with supervisors and team leads to improve efficiency and meet department goals.
- I took initiative to learn customer service and organizational skills outside of work to improve job performance.
- I consistently demonstrated a friendly and professional attitude, contributing to positive customer experiences.
- Customers recognize me for being approachable and helpful.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Nature
Dogs
Languages
English
Native or Bilingual
Timeline
Sales Associate
Walmart
04.2023 - Current
Replenishment Associate
Bed Bath & Beyond
11.2021 - 04.2023
GED -
Homeschool