Britney Miller
Bellingham,WA
Summary
Dedicated individual with over a decade of experience in the service industry. Passionate about creating and maintaining meaningful relationships to best serve clientele by providing pleasant dining experiences. Consistently contributes to dynamic teams at high-volume, fast-paced establishments.
Overview
12
12
years of professional experience
Work History
Bartender
Keenan’s at the Pier
03.2025 - Current
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Established strong customer relationships, fostering repeat business through exceptional service.
Lead Server / FOH Manager
Twin Sisters Brewing
08.2021 - 09.2024
- In charge of scheduling 30 employees, creating and upholding employee standards and implementing corrective actions when needed.
- Worked with new employees to ensure accurate knowledge of POS system to place orders and accurately manage bills.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender / Server
Bellingham Golf And Country Club
08.2013 - 11.2021
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Served high customer volumes during special events, nights, and weekends.
- Successfully catered events ranging from 10 to 300 people.
Education
Bachelor of Science - Management Information Systems
Western Washington University
Bellingham, WA03.2020
Skills
- Business and operations management
- POS system operations
- Customer complaint resolution
- Safe Food Handling
- MAST certified
- Special event coordination
Timeline
Bartender
Keenan’s at the Pier
03.2025 - Current
Lead Server / FOH Manager
Twin Sisters Brewing
08.2021 - 09.2024
Bartender / Server
Bellingham Golf And Country Club
08.2013 - 11.2021
Bachelor of Science - Management Information Systems
Western Washington University