Britney Miller
Bellingham,WA
Summary
Dedicated individual with over a decade of experience in the service industry. Passionate about creating and maintaining meaningful relationships to best serve clientele by providing pleasant dining experiences. Consistently contributes to dynamic teams at high-volume, fast-paced establishments.
Overview
10
10
years of professional experience
Work History
Restaurant Front of House Manager
Twin Sisters Brewing
2023.01 - 2023.09
- In charge of scheduling 30 employees, creating and upholding employee standards and implementing corrective actions when needed.
- Worked with new employees to ensure accurate knowledge of POS system to place orders and accurately manage bills.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender / Server
Northwater
2022.10 - 2023.04
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated warm relationships with regular customers
Bartender /Server
Bellingham Golf And Country Club
2013.08 - 2021.11
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Served high customer volumes during special events, nights, and weekends.
- Successfully catered events ranging from 10 to 300 people.
Education
Bachelor of Science - Management Information Systems
Western Washington University
Bellingham, WA03.2020
Skills
- Business administration
- Point of sale operation
- Hiring Procedures
- Customer complaint resolution
- Safe Food Handling
- MAST certified
- Hospitality Management
Timeline
Restaurant Front of House Manager
Twin Sisters Brewing
2023.01 - 2023.09
Bartender / Server
Northwater
2022.10 - 2023.04
Bartender /Server
Bellingham Golf And Country Club
2013.08 - 2021.11
Bachelor of Science - Management Information Systems
Western Washington University
Similar Profiles
Ashley HermosilloAshley Hermosillo
General Manager at Wander BrewingGeneral Manager at Wander Brewing
MARIA SANCHEZMARIA SANCHEZ
Manager of Community Engagement at Big Brothers, Big Sisters Twin CitiesManager of Community Engagement at Big Brothers, Big Sisters Twin Cities
Brittany JohnsonBrittany Johnson
Food and Beverage Server at Bitter Sisters BrewingFood and Beverage Server at Bitter Sisters Brewing