Overview
Work History
Education
Timeline
Generic

Britney Ocampo

Garden Grove,CA

Overview

3
3
years of professional experience

Work History

Specialty Retail

Walt Disney Company
05.2022 - Current
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Worked productively with customers to meet order requirements and service expectations.
  • Assigned direction/assignments to team members depending on location.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sales Associate

Sunglass Hut
03.2022 - 09.2022
  • Operated cash register, collected payments, and provided accurate change
  • Worked with fellow sales team members to achieve group targets.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Utilized company software to automate customer orders.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Reached or exceeded predetermined sales goals.

Customer Representative

Nordstrom
11.2021 - 01.2022
  • Assisted customers with making payments or establishing payment plans to bring accounts current
  • Answered incoming telephone calls to provide store, products, and services information
  • Set up and activated customer credit accounts
  • Answered calls daily & directed them to individuals or departments
  • Processed orders through company system & coordinated product deliveries


Education

Sociology -

Fullerton College
Fullerton, CA

Timeline

Specialty Retail

Walt Disney Company
05.2022 - Current

Sales Associate

Sunglass Hut
03.2022 - 09.2022

Customer Representative

Nordstrom
11.2021 - 01.2022

Sociology -

Fullerton College

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Britney Ocampo