Haydn Ilano

• Managed a portfolio of 100+ accounts, generating $1 million in annual revenue.
• Increased client base by 20% through targeted outreach and networking.
• Developed and maintained strong client relationships to drive repeat business and customer loyalty.
• Analyzed market trends to identify new sales opportunities and adjust tactics accordingly.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

• Coordinate and execute sponsored elements on the court and around the arena for in game contests, presentations, and promotions

• Responsible for the preparation, inventory, and break down for contests, games and backstage prop area

• Orchestrated pre-game rehearsals for anthem singers, halftime performances, and other activities

• Work with in-game hosts, players, and high-profile personalities for special guest promotions and recognitions

• Provide positive customer service interaction with all guests by maintaining high energy and positive attitude to enhance the entertainment experience

• Assisted in the preparation and setup of equipment for various production activities.
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Managed inventory of production supplies to avoid shortages, ensuring uninterrupted operations.