Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britney Price

Deer Park,NY

Summary

Results-driven Facility Maintenance professional with 4+ years of experience managing high-end commercial accounts including Tourneau, Burberry and Chanel. Proven track record of increasing client revenue, improving workflow efficiency, and delivering exceptional customer service that drives account growth. Skilled in overseeing electrical, plumbing, HVAC support, preventive maintenance, and emergency repair operations while leading cross-functional teams.

Overview

6
6
years of professional experience

Work History

Operations Team Lead

Boss Facility Services
05.2022 - 02.2026
  • Oversaw facility maintenance operations for luxury retail clients, including Tourneau, Burberry, and Chanel.
  • Expanded Burberry account from $1M to $2M by enhancing service delivery and operational efficiency.
  • Acquired additional project assignments and broadened service offerings through exceptional client satisfaction and reliable performance.
  • Directed maintenance team responsible for electrical, plumbing, HVAC support, and general repairs.
  • Enhanced workflow efficiency through implementation of standardized operating procedures and proactive maintenance scheduling.
  • Minimized emergency downtime through proactive preventive maintenance and efficient response coordination.
  • Managed vendor contracts, ensuring adherence to safety regulations and brand standards.
  • Trained and mentored team members on operational best practices and procedures.
  • Analyzed performance metrics to identify areas for process improvement.
  • Fostered a collaborative team environment, promoting open communication and feedback.
  • Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.

Assistant Store Manager

Famous Footwear Outlet
09.2019 - 2022
  • Supported daily store operations, staff supervision, and inventory management.
  • Contributed to sales growth through team coaching and elevated customer service standards.
  • Maintained store facilities and coordinated repairs to ensure safe and professional retail environments.
  • Assisted in daily store operations, ensuring a smooth and efficient workflow.
  • Trained new staff on customer service protocols and sales techniques, fostering a collaborative team environment.
  • Monitored sales performance and provided feedback to team members to improve individual contributions.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction levels.

Education

High School Diploma -

Brentwood High School
Brentwood, NY
07.2019

No Degree -

Farmingdale State College
Farmingdale, NY

Skills

  • Preventive & Corrective Maintenance
  • Electrical & Plumbing Oversight
  • HVAC Support Coordination
  • Work Order & CMMS Management
  • Vendor & Contractor Management
  • Emergency Response & Repairs
  • Account Growth & Client retention
  • Team Leadership & Performance Management
  • Problem-solving
  • Customer service
  • Customer experience
  • Team building and leadership
  • Schedule management
  • Schedule coordination
  • Innovation and creativity
  • Decision-making
  • Organizational skills
  • Project management
  • Strategic planning
  • Written communication
  • Disaster preparedness

Timeline

Operations Team Lead

Boss Facility Services
05.2022 - 02.2026

Assistant Store Manager

Famous Footwear Outlet
09.2019 - 2022

High School Diploma -

Brentwood High School

No Degree -

Farmingdale State College

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Britney Price