Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

NICOLAS GUTIERREZ

Sugar Land,Texas

Summary

Team leader with strong customer relations skills and experience handling complex tasks in a structured and timely way. Known for staying patient under pressure and maintaining a positive work environment. Experienced across different work locations and conditions, with a consistent focus on completing projects safely and efficiently. Take pride in delivering reliable results while supporting teamwork and clear communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

<ul> <li>Diagnose vehicles, liaise with service advisors and customers, and maintain or repair vehicles as necessary.</li> <li>Diagnosed vehicle issues using advanced diagnostic tools and equipment.</li> <li>Collaborated with team members to streamline service processes and improve efficiency.</li> <li>Trained new mechanics on proper procedures and best practices for vehicle repairs.</li> <li>Ensure the complete Express Lane remains clean, safe, and efficiently managed.</li> <li>Lube Tech Team Lead, managing a team of five technicians, including training and scheduling.</li> </ul>

Gillman Dodge
Houston, TX
08.2023 - 06.2024
  • Diagnose vehicles, liaise with service advisors and customers, and maintain or repair vehicles as necessary.
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Collaborated with team members to streamline service processes and improve efficiency.
  • Trained new mechanics on proper procedures and best practices for vehicle repairs.
  • Ensure the complete Express Lane remains clean, safe, and efficiently managed.
  • Lube Tech Team Lead, managing a team of five technicians, including training and scheduling.

<ul> <li>Delivered exceptional customer service to enhance dining experiences for all patrons.</li> <li>Assisted servers by efficiently transporting food, refilling drinks, and clearing tables.</li> <li>Resolved customer complaints promptly and professionally to maintain satisfaction.</li> <li>Executed opening and closing duties, including restocking supplies and cleaning workstations.</li> <li>Participated in training new staff on restaurant policies and procedures effectively.</li> </ul>

Chuys
Sugar Land, TX
12.2022 - 04.2023
  • Delivered exceptional customer service to enhance dining experiences for all patrons.
  • Assisted servers by efficiently transporting food, refilling drinks, and clearing tables.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Executed opening and closing duties, including restocking supplies and cleaning workstations.
  • Participated in training new staff on restaurant policies and procedures effectively.

<ul> <li>Ensured preparedness for expected maintenance tasks by keeping tools systematically organized and maintaining adequate supply of spare parts.</li> <li>Able to patiently work while making sure materials and customer was satisfied with install.</li> <li>Installed vinyl wraps on vehicles using precision techniques and tools.</li> <li>Maintained workspace cleanliness and organized materials for efficient workflow.</li> <li>Meticulously and delicately handled vehicle trim while installing vinyl to a customer vehicle, making sure to keep a proper time frame.</li> </ul>

Wrap It up Customs
Houston, TX
09.2021 - 02.2022
  • Ensured preparedness for expected maintenance tasks by keeping tools systematically organized and maintaining adequate supply of spare parts.
  • Able to patiently work while making sure materials and customer was satisfied with install.
  • Installed vinyl wraps on vehicles using precision techniques and tools.
  • Maintained workspace cleanliness and organized materials for efficient workflow.
  • Meticulously and delicately handled vehicle trim while installing vinyl to a customer vehicle, making sure to keep a proper time frame.

<ul> <li>Performed preventative maintenance on mechanical equipment and machinery.</li> <li>Tested, diagnosed, and repaired malfunctioning components.</li> <li>Maintained accurate records of repairs and preventive maintenance activities.</li> <li>Developed detailed reports on operational issues and recommended corrective actions.</li> <li>Installed, fit, cleaned, and repaired valves, caps, hoses, pumps and gaskets.</li> <li>Assisted team members in troubleshooting technical issues during operations.</li> </ul>

James Reese CTC
Sugar Land, TX
08.2020 - 05.2021
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Tested, diagnosed, and repaired malfunctioning components.
  • Maintained accurate records of repairs and preventive maintenance activities.
  • Developed detailed reports on operational issues and recommended corrective actions.
  • Installed, fit, cleaned, and repaired valves, caps, hoses, pumps and gaskets.
  • Assisted team members in troubleshooting technical issues during operations.

<ul><li>Balanced cashdrawer at beginning and end of each shift.</li><li>Engaged with customers while completing cash register transactions.</li><li>Maintained clean, organized and well-stocked checkout areas.</li><li>Promoted loyalty programs and store cards.</li><li>Assembled online order pickups and loaded purchases in vehicles.</li></ul>

Bahama Bucks
Sugar Land, TX
03.2019 - 07.2019
  • Balanced cashdrawer at beginning and end of each shift.
  • Engaged with customers while completing cash register transactions.
  • Maintained clean, organized and well-stocked checkout areas.
  • Promoted loyalty programs and store cards.
  • Assembled online order pickups and loaded purchases in vehicles.

Education

Associate of Science - Computer Science

Houston
Houston
12-2025

High School -

Sugar Land, TX
Sugar Land, TX
05.2021

ASE Certifications - Automotive Technician

Sugar Land, TX
Sugar Land, TX
05.2021

Skills

  • Technical Problem Solving & Diagnostics
  • Systems Troubleshooting & Repair
  • Hardware & Mechanical Systems Knowledge
  • Electrical & Electronic Systems Familiarity
  • Circuit and Sensor Diagnostics
  • Safety & Efficiency Management
  • Preventive & Corrective Maintenance
  • Process Improvement & Workflow Optimization
  • Training & Team Support
  • Data Interpretation & Report Documentation
  • Strong Attention to Detail in Technical Tasks
  • Project Planning & Task Prioritization
  • Basic Computer-Aided Design (CAD) Familiarity
  • Basic Programming Logic Understanding

Certification

  • ENTRYLEVEL - AUTOMOBILE - SUSPENSION AND STEERING
  • ENTRY LEVEL - AUTOMOBILE - BRAKES
  • ENTRYLEVEL - AUTOMOBILE - ELECTRICAL/ELECTRONIC SYSTEMS
  • ENTRY LEVEL - AUTOMOBILE - ENGINE PERFORMANCE
  • ENTRYLEVEL - AUTOMOBILE - ENGINE REPAIR
  • ENTRY LEVEL - AUTOMOBILE - MANUAL DRIVE TRAIN AND AXLES
  • ENTRYLEVEL - AUTOMOBILE - HEATING AND AIR CONDITIONING
  • ENTRY LEVEL - AUTOMOBILE - MAINTENANCE AND LIGHT REPAIR
  • ENTRYLEVEL - AUTOMOBILE - AUTOMOBILE SERVICE TECHNOLOGY
  • OSHA SAFETY CERTIFICATION
  • STELLANTIS VEHICLE DIAGNOSTICS AND REPAIR CERTIFICATIONS – 35 AVAILABLE UPON REQUEST

Languages

English – Native proficiency, Spanish – Medium proficiency

References

References available upon request

Timeline

<ul> <li>Diagnose vehicles, liaise with service advisors and customers, and maintain or repair vehicles as necessary.</li> <li>Diagnosed vehicle issues using advanced diagnostic tools and equipment.</li> <li>Collaborated with team members to streamline service processes and improve efficiency.</li> <li>Trained new mechanics on proper procedures and best practices for vehicle repairs.</li> <li>Ensure the complete Express Lane remains clean, safe, and efficiently managed.</li> <li>Lube Tech Team Lead, managing a team of five technicians, including training and scheduling.</li> </ul>

Gillman Dodge
08.2023 - 06.2024

<ul> <li>Delivered exceptional customer service to enhance dining experiences for all patrons.</li> <li>Assisted servers by efficiently transporting food, refilling drinks, and clearing tables.</li> <li>Resolved customer complaints promptly and professionally to maintain satisfaction.</li> <li>Executed opening and closing duties, including restocking supplies and cleaning workstations.</li> <li>Participated in training new staff on restaurant policies and procedures effectively.</li> </ul>

Chuys
12.2022 - 04.2023

<ul> <li>Ensured preparedness for expected maintenance tasks by keeping tools systematically organized and maintaining adequate supply of spare parts.</li> <li>Able to patiently work while making sure materials and customer was satisfied with install.</li> <li>Installed vinyl wraps on vehicles using precision techniques and tools.</li> <li>Maintained workspace cleanliness and organized materials for efficient workflow.</li> <li>Meticulously and delicately handled vehicle trim while installing vinyl to a customer vehicle, making sure to keep a proper time frame.</li> </ul>

Wrap It up Customs
09.2021 - 02.2022

<ul> <li>Performed preventative maintenance on mechanical equipment and machinery.</li> <li>Tested, diagnosed, and repaired malfunctioning components.</li> <li>Maintained accurate records of repairs and preventive maintenance activities.</li> <li>Developed detailed reports on operational issues and recommended corrective actions.</li> <li>Installed, fit, cleaned, and repaired valves, caps, hoses, pumps and gaskets.</li> <li>Assisted team members in troubleshooting technical issues during operations.</li> </ul>

James Reese CTC
08.2020 - 05.2021

<ul><li>Balanced cashdrawer at beginning and end of each shift.</li><li>Engaged with customers while completing cash register transactions.</li><li>Maintained clean, organized and well-stocked checkout areas.</li><li>Promoted loyalty programs and store cards.</li><li>Assembled online order pickups and loaded purchases in vehicles.</li></ul>

Bahama Bucks
03.2019 - 07.2019

Associate of Science - Computer Science

Houston

High School -

Sugar Land, TX

ASE Certifications - Automotive Technician

Sugar Land, TX

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