Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britney Small

Paso Robles,CA

Summary

I am a hardworking and passionate job seeker with strong organizational skills, dependable and give support and empathy to all my clients. Though my experience in the service industry I am able to be upbeat and positive in times of stress. I have a passion for mental health and want to work towards building my experience in a variety of psychiatric settings. While attending the Psychiatric Technician program I was punctual, always completed assignments with accuracy in a timely manner and received positive feedback from all of my instructors and clinical rotation sites.

Overview

12
12
years of professional experience

Work History

Psychiatric Technician Program

Cuesta College
09.2022 - 09.2023
  • This is a one year program that provides the necessary training to give nursing and therapeutic services for the mentally ill, emotionally disturbed or developmentally disabled. This was done under the supervision of my licensed instructors and other licensed staff
  • Maintained above average grades during every semester, completed all assignments on time, and had positive feedback from all of my clinical rotation sites
  • Charted on each patient daily
  • Took and monitored vital signs, administered medications, and managed patient behavior
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support

Tasting Room Associate

Niner Wine Estates
06.2020 - 09.2023
  • Poured wines according to quality and service standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • I worked as event staff during engagement/wedding parties, private dinners, and for VIP guests while maintaining professionalism and accuracy
  • Maintained continuous wine knowledge and training of new vintages
  • Wine Club member sign ups
  • Fine dining service
  • Developed strong rapport with customers and created positive impression of business.

Behavior Technician

360 Behavioral Health
03.2022 - 07.2022
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Building positive therapeutic rapport with my clients and their caregivers
  • Working with my client to develop a written schedule for our time together (homework, art time, play a game, outdoor play, etc)
  • Helping my client to transition between activities
  • Working with my client in times of stress, practicing coping skills
  • Worked as part of collaborative team to address changing needs of children and families.

Behavior Technician (BT)

Center for Autism and Related Disorders (CARD)
12.2019 - 03.2020
  • As a BT I was working under the supervision of Board Certified Behavior Analysts (BCBA)
  • Collect and record data on patient progress with high fidelity
  • Communicate effectively and compassionately with patients, families and colleagues
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.

Assistant Restaurant Manager

Dolphin Bay Resort and Spa
04.2018 - 03.2020
  • Lido restaurant is a fast paced fine dining restaurant located in Dolphin Bay Resort and Spa in Pismo Beach
  • I helped to ensure the wait staff were operating to our standards and helped guide them in creating a positive experience for guests
  • Keeping the staff and restaurant up to health and safety standards
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Maintaining a team of 30-40 restaurant staff
  • Administrative work using Excel to track profits, managing staff schedules
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Interviewing potential employees
  • Quality control
  • Helping organize staff meetings and projects
  • Assisting with large events up to 250 people
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.

Server

Pappy McGregor’s Irish Pub
06.2011 - 01.2018
  • This was a fast paced full service bar and restaurant located in the downtown area of Paso Robles
  • Since this was a fast paced environment, accuracy with orders, splitting checks for large parties and a friendly positive attitude were a must
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Building friendly relationships with customers making them feel comfortable and welcome in the restaurant
  • Working large parties for events
  • Training new employees (Head Server)

Education

Certificate of Completion - Psychiatric Technician

Psychiatric Technician Program, Cuesta College
DSH- Atascadero
09.2023

3rd year - Psychology

Kaplan University
01.2016

High School Diploma -

Paso Robles High School
06.2005

Skills

  • Behavior Monitoring
  • Treatment Management
  • Building positive rapport with clients while being empathetic to their individual needs
  • Direct Patient Care
  • Vital Signs Documentation and Mental health assessment
  • Medication Administration
  • Crisis Intervention
  • Inpatient Treatment

Timeline

Psychiatric Technician Program

Cuesta College
09.2022 - 09.2023

Behavior Technician

360 Behavioral Health
03.2022 - 07.2022

Tasting Room Associate

Niner Wine Estates
06.2020 - 09.2023

Behavior Technician (BT)

Center for Autism and Related Disorders (CARD)
12.2019 - 03.2020

Assistant Restaurant Manager

Dolphin Bay Resort and Spa
04.2018 - 03.2020

Server

Pappy McGregor’s Irish Pub
06.2011 - 01.2018

Certificate of Completion - Psychiatric Technician

Psychiatric Technician Program, Cuesta College

3rd year - Psychology

Kaplan University

High School Diploma -

Paso Robles High School

Similar Profiles

CREATE PROFILE
Britney Small