Britney Smith
Edmond
Summary
Dedicated and results-driven professional with extensive experience in youth advocacy, case management, crisis intervention, and program development. Proven ability to provide direct client care, policy compliance, data analysis, and leadership development in government and nonprofit settings. Adept at working with diverse populations while maintaining confidentiality and fostering interagency collaboration. Strong analytical skills with expertise in behavioral health, security procedures, and workforce development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Youth Advocate / Overnight Facility Coordinator
Sisu Youth Services
12.2022 - 01.2023
- Supervised overnight facility operations, ensuring a safe and secure environment for at-risk youth (ages 14-21)
- Maintained detailed records of homeless youth demographics and program statistics in government databases
- Provided support in transitional services, including anger management, job readiness, education, life skills training, and housing assistance
- Conducted data analysis and report writing to support security and compliance efforts
- Trained and mentored new employees, ensuring policy adherence and service excellence
- Utilized government software and Microsoft Office Suite for case documentation and reporting
Case Manager / Youth Transitions Provider
NorthCare LLC
01.2011 - 01.2012
- Developed and coordinated educational programs focused on youth performance, behavioral health, and social development
- Provided mentorship and public speaking engagements to support youth transitioning into independent living
- Ensured compliance with federal policies and security protocols while handling sensitive information
- Conducted case management, investigations, and crisis intervention for at-risk youth (ages 16-24)
- Collaborated with law enforcement and community organizations to provide holistic support services
- Maintained strict confidentiality while handling client information and program data
Family Support Provider
Department of Mental Health
01.2010 - 07.2010
- Conducted mental health assessments to determine client needs
- Developed individualized treatment plans tailored to client challenges and goals
- Provided psychotherapy, counseling, and group support to individuals and families
- Responded to mental health crises, providing immediate stabilization services
- Coordinated care, ensuring clients had access to appropriate mental health services and community resources
- Monitored client progress, adjusted treatment plans, and maintained comprehensive case records
- Referred clients to social workers, addiction counselors, and housing support programs as needed
Education
Business Management -
Brown Mackie College
01.2012
Entrepreneurship/Business Management -
Francis Tuttle Technology Center
01.2010
High School Diploma -
Northwest Classen High School
01.2004
Skills
- Case Management
- Crisis Intervention
- Youth Advocacy
- Family Support
- Mental Health Services
- Behavioral Health Services
- Program Development
- Compliance
- Data Analysis
- Report Writing
- Policy Implementation
- Confidentiality
- Public Assistance Programs
- Interagency Collaboration
- Community Outreach
- Leadership
- Training
- Staff Mentorship
- Microsoft Office Suite
- Government Software
Certification
- Certified Community Behavioral Health Agent, NorthCare LLC, 12/01/11
- Substance Abuse Services, Department of Mental Health, 12/01/10
References
- Avery Goode, Author, 404-390-7081
- NaTaki Moore, Coach, 405-887-1784
- Krystal Taylor, Coach, 405-726-0846
Timeline
Youth Advocate / Overnight Facility Coordinator
Sisu Youth Services
12.2022 - 01.2023
Case Manager / Youth Transitions Provider
NorthCare LLC
01.2011 - 01.2012
Family Support Provider
Department of Mental Health
01.2010 - 07.2010
Business Management -
Brown Mackie College
Entrepreneurship/Business Management -
Francis Tuttle Technology Center
High School Diploma -
Northwest Classen High School
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