Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance. Prioritized patient dignity, privacy, and autonomy during all aspects of care
Demonstrated strong organizational and time management skills while managing multiple projects. Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
City Club of River Ranch
02.2020 - 08.2023
Demonstrated strong organizational and time management skills while managing multiple projects. Learned and adapted quickly to new technology and software applications. Worked well in a team setting, providing support and guidance.
Streamlined invoice processing to ensure timely payments and financial operations. Handled sensitive information with discretion while maintaining strict confidentiality standards. Excellent communication skills, both verbal and written.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Associate
Cajun Harley Davison
03.2018 - 12.2019
Provided positive first impressions to welcome existing, new, and potential customers. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates. Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Education
Medical Administive Assistant, Billing & Coding Sp - Clerical, & Medical Office
Home Care Assistant, Grand Parents (Extended) at Family House (Extended Family)Home Care Assistant, Grand Parents (Extended) at Family House (Extended Family)
Pipeline Technician/in-line Inspections Pigging at Legend’s Pipline and Process ServicesPipeline Technician/in-line Inspections Pigging at Legend’s Pipline and Process Services
