Britni Morgan
Union City,TN
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical 3-year history of successful industry performance.
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
12
12
years of professional experience
Work History
Administration Manager
Haas Deliveries/ISP FedEx Ground
02.2024 - Current
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
Business Manager
DA Enterprises/ISP FedEx Ground
10.2021 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Vice President
Cool Springs Partners/ISP FedEx Ground
07.2018 - 10.2021
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Established performance goals for department and provided methods for reaching milestones.
- Established performance goals for department and outlined processes for achievement.
- Identified opportunities to improve business process flows and productivity.
Delivery Driver
Cool Springs Partners/ISP FedEx Ground
10.2012 - 08.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ05.2013
Skills
- Documentation And Reporting
- Staff Training and Development
- Office Management
- Filing systems
- Document Management
- Employee Management
- Systems Monitoring
- Process Improvements
- Administrative Support
Timeline
Administration Manager
Haas Deliveries/ISP FedEx Ground
02.2024 - Current
Business Manager
DA Enterprises/ISP FedEx Ground
10.2021 - Current
Vice President
Cool Springs Partners/ISP FedEx Ground
07.2018 - 10.2021
Delivery Driver
Cool Springs Partners/ISP FedEx Ground
10.2012 - 08.2018
Associate of Arts - Business Management
University of Phoenix
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