Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britni Honeycutt

Cramerton,NC

Summary

Experienced surety underwriting assistant specializing in fostering strong agency and broker relationships. Proficient in navigating various platforms, ensuring prompt responses, and maintaining exceptional attention to detail.

Overview

13
13
years of professional experience

Work History

Surety Underwriting Assistant

Liberty Mutual Surety
03.2023 - Current
  • Support underwriting department by preparing and reviewing bond documentation for accuracy and compliance.
  • Communicated directly with clients and brokers to obtain necessary financial information.
  • Monitored bond expiration dates and managed timely renewal processes.
  • Assisted with risk assessments by gathering relevant financial and legal data.
  • Maintained internal systems and ensured proper data input for auditing purposes.
  • Utilized Surety 2000 and other systems to track and manage bond issuance.
  • Consistently met SLA requirements and improved turnaround time.
  • Work in progress entry
  • Proficient in processing accounts for various product lines including core contract, commercial transactional, small to mid, vista, xpress, and xpress plus.

Commercial Service Administrative Team Leader

GSM Services
05.2021 - 03.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Took ownership of customer issues and followed problems through to resolution.
  • Generate customer satisfaction surveys to analyze results into action plans.
  • Collaborate with marketing department to launch and manage promotional activities and campaigns.
  • Verify and submit timekeeping information for accurate and efficient payroll processing.
  • Organize all billing, payments, and financing for customers
  • Generate financial statements to analyze utility cost, repair and maintenance expenses.
  • Organize project implementation resources and leverage expertise to assist organizational roll out.

Installation Coordinator

Charlotte Mechanical LLC
03.2012 - 05.2021


  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Issued purchase orders, ordered equipment, and tracked deliveries.
  • Maintained sales & commission reports for service technicians.
  • Handled all internal project management.
  • Organized billings, payments, and financing for customers.
  • Train dispatchers and assist with daily tasks.
  • Accounting functions in Spectrum that includes experience using Field Service Management for service and account management.
  • Pull all permits, schedule, and track inspections to ensure completion of commercial and residential installs for new construction and consumer divisions.

Education

Electronic Notary Public – State of North Carolina

Notary Public – State of North Carolina

Certified Dental Assistant Certified Twilight Sedation -

Lake Norman Dental Assisting School
Mooresville, NC
05.2009

Credits Earned - - Associates of Science

Central Piedmont Community College
Charlotte, NC

Skills

  • Delivering exceptional customer service
  • Surety Bond Processing
  • Client & Broker Communication
  • Risk Analysis Support
  • Document Review & Verification
  • Data Entry & Database Management
  • Compliance & Regulatory Standards
  • Invoice & Billing Assistance
  • Works independently with minimal guidance
  • Manages multiple, competing tasks or priorities with ease

Timeline

Surety Underwriting Assistant

Liberty Mutual Surety
03.2023 - Current

Commercial Service Administrative Team Leader

GSM Services
05.2021 - 03.2023

Installation Coordinator

Charlotte Mechanical LLC
03.2012 - 05.2021

Electronic Notary Public – State of North Carolina

Notary Public – State of North Carolina

Certified Dental Assistant Certified Twilight Sedation -

Lake Norman Dental Assisting School

Credits Earned - - Associates of Science

Central Piedmont Community College

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