Britny Dennis
Greenwood Village,CO
Summary
Adept at enhancing operational efficiency and customer satisfaction, demonstrated through a proven track record at Hair Inc. and other reputable organizations. Skilled in product knowledge expertise and exceptional interpersonal communication, consistently achieving sales targets and fostering client loyalty. Cultivated a loyal clientele base and streamlined appointment scheduling, underscoring a commitment to excellence and results.
Overview
9
9
years of professional experience
Work History
Personal Assistant
Hair Inc.
01.2024 - 07.2024
- Improved time management of the executive through effective prioritization and organization of tasks.
- Accomplished project deadlines by assisting with task completion whenever required.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Esthetician
Restore Hyper Wellness
09.2022 - 12.2023
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Top 5 store for sales in the US. 2022
Esthetician
Hand And Stone
07.2021 - 09.2022
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Nursing Attendant
Story Point
09.2019 - 05.2021
- Improved patient satisfaction by offering emotional support, engaging in active listening, and fostering positive relationships.
- Streamlined nursing tasks by effectively managing supplies and equipment inventory, ensuring availability for timely patient care.
- Facilitated smooth transitions during shift changes by providing thorough hand-off reports and ensuring continuity of care for patients.
Server
TopGolf
08.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Representative
Holister
01.2018 - 04.2018
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managed friendly and professional customer interactions.
- Maximized customer satisfaction through attentive service and personalized recommendations based on individual preferences.
- Managed vendor relationships to ensure timely delivery of products, maintaining proper inventory levels to meet customer demand.
Barista
The Ohio State Facilities
08.2017 - 01.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Customer Service Representative
Dairy Queen Grill & Chill
06.2015 - 08.2017
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to improve overall efficiency and productivity in the customer service department.
Education
No Degree - Nursing And Biology
The Ohio State University
Columbus, OHNo Degree - Esthetics
Aveda
Columbus, OH04.2021
GED -
Massillon Jackson
Massillon, OH05.2017
Skills
- Customer Education
- Product Knowledge Expertise
- Cannabis strain familiarity
- Sales proficiency
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Sales floor organization
- Computer Proficiency and Microsoft Office
Accomplishments
- Modeled 4/20 shoot for clothing company
- Successfully grown my own weed in Ohio
- Successfully completed hash and edibles making course
Educated Cannabis Consumer
- Has medial card in Ohio
- Extremely educated in both medical and recreational cannabis knowledge
- Going to cannabis events and organized testing
- Always trying new strains and brands of THC to recommend to fellow consumers
- Analyzing new companies and products in the industry
- Business relationships with head shops and felid experts
- Incredible sales skills while always satisfying the costomer
Timeline
Personal Assistant
Hair Inc.
01.2024 - 07.2024
Esthetician
Restore Hyper Wellness
09.2022 - 12.2023
Esthetician
Hand And Stone
07.2021 - 09.2022
Server
TopGolf
08.2020 - 04.2021
Nursing Attendant
Story Point
09.2019 - 05.2021
Sales Representative
Holister
01.2018 - 04.2018
Barista
The Ohio State Facilities
08.2017 - 01.2018
Customer Service Representative
Dairy Queen Grill & Chill
06.2015 - 08.2017
No Degree - Nursing And Biology
The Ohio State University
No Degree - Esthetics
Aveda
GED -
Massillon Jackson
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