Britt Johnson
Virgie,Kentucky
Summary
Detail-oriented, professional, team player who is experienced in pharmacy technician duties and customer service. Possesses excellent interpersonal skills as well as the ability to work independently. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Pikeville Medical Center
11.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Certified Pharmacy Technician
K-Va-T Food Stores, Inc.
10.2022 - 11.2023
- Processed insurance claims and payments
- Input prescriptions and refill requests as a data entry technician
- Provided customer service via phone and in person
- Processed received orders and rotating stock
- Demonstrated knowledge of brand and generic medications
- Carried out calls to provider's offices for prior authorization requests
- Aiding the pharmacist in resolving insurance adjudication issues
- Completing final transactions in the point of sale system.
Non-Certified Pharmacy Technician
K-Va-T Food Stores, Inc.
06.2017 - 10.2022
- Processed insurance claims and payments
- Input prescriptions and refill requests as a data entry technician
- Provided customer service via phone and in person
- Processed received orders and rotating stock
- Demonstrated knowledge of brand and generic medications
- Carried out calls to provider's offices for prior authorization requests
- Aiding the pharmacist in resolving insurance adjudication issues
- Completing final transactions in the point of sale system.
Front End Manager
K-Va-T Food Stores, Inc.
09.2015 - 06.2017
- Trained and mentored team members to achieve front-end operational goals
- Managed team members on point of sale operations
- Management of point of sale money pick up and dispersal.
Education
Associate in Science (A.S.) -
Big Sandy Community and Technical College
Pikeville, Kentucky12.2013
High School Diploma -
Shelby Valley High School
Pikeville, Kentucky05.2000
Skills
- Team Collaboration
- Stocking Medications
- Insurance Billing
- Insurance Verification
- Prescription Data Entry
Certification
- Kentucky Board of Pharmacy Licensed Pharmacy Technician
- PTCB Certified Pharmacy Technician
Roles And Responsibilities
- Processed insurance claims and payments.
- Input prescriptions and refill requests as a data entry technician.
- Provided customer service via phone and in person.
- Processed received orders and rotating stock.
- Demonstrated knowledge of brand and generic medications.
- Carried out calls to provider's offices for prior authorization requests.
- Aiding the pharmacist in resolving insurance adjudication issues.
- Completing final transactions in the point of sale system.
Personal Information
Title: CERTIFIED PHARMACY TECHNICIAN
Extracurricular Activities
Marching Band
Timeline
Registered Behavior Technician
Pikeville Medical Center
11.2023 - Current
Certified Pharmacy Technician
K-Va-T Food Stores, Inc.
10.2022 - 11.2023
Non-Certified Pharmacy Technician
K-Va-T Food Stores, Inc.
06.2017 - 10.2022
Front End Manager
K-Va-T Food Stores, Inc.
09.2015 - 06.2017
Associate in Science (A.S.) -
Big Sandy Community and Technical College
High School Diploma -
Shelby Valley High School
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