Britt Morris
Pocatello
Overview
6
6
years of professional experience
Work History
Insurance Verification Request Assistant
ACZ and Associates
11.2024 - 02.2025
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with team members to resolve discrepancies in insurance verification.
- Increased patient satisfaction by promptly addressing concerns regarding insurance coverage.
Warehouse Associate
Morco Construction
02.2024 - 11.2024
- Verify inventory by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Drive trucks to pick up incoming stock or to deliver parts to designated locations
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Keep records on the use or damage of stock or stock-handling equipment
- Purchase new or additional stock, or prepare documents that provide for such purchases
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Office Administrator
Morco construction
04.2023 - 02.2024
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance
- Interpret and communicate work procedures and company policies to staff
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Develop or update procedures, policies, or standards
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Keep informed of provisions of labor-management agreements and their effects on departmental operations
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
Grain Technician
Idaho grain inspection
06.2019 - 08.2022
- Recommend necessary corrective actions, based on inspection results
- Collect or select samples for testing or for use as models
- Adjust, clean, or repair products or processing equipment to correct defects found during inspections
- Clean, maintain, calibrate, or repair measuring instruments or test equipment, such as dial indicators, fixed gauges, or height gauges
- Monitor production operations or equipment to ensure conformance to specifications, making necessary process or assembly adjustments
- Notify supervisors or other personnel of production problems
- Inspect or test raw materials, parts, or products to determine compliance with environmental standards
- Grade, classify, or sort products according to sizes, weights, colors, or other specifications
Education
General Studies -
Brigham Young University
Rexburg, IDSkills
- Customer Service
- Customer Relations
- Time Management
- Problem Solving
- Attention to Detail
- Organizational Skills
- Communication
- Ability to work independently and in a team
Timeline
Insurance Verification Request Assistant
ACZ and Associates
11.2024 - 02.2025
Warehouse Associate
Morco Construction
02.2024 - 11.2024
Office Administrator
Morco construction
04.2023 - 02.2024
Grain Technician
Idaho grain inspection
06.2019 - 08.2022
General Studies -
Brigham Young University
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