Britta Bramsen
Madison,WISCONSIN
Summary
Outgoing and friendly barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Works well under pressure and in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Line Cook
Shanghai Henri's (Seasonal)
08.2022 - Current
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Barista
Starbucks - Kowalski's Shoreview
02.2022 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Assistant Caterer
K&J Catering
06.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Inspected catering equipment and utensils regularly to manage wear and tear.
Education
Bachelor of Science - Civil Engineering
University of Wisconsin-Madison
Madison, WI05-2028
High School Diploma -
Mounds View High School
Arden Hills, MN05-2024
Skills
- Coffee expertise
- Opening and closing duties
- Espresso machine operation
- Team collaboration
- Customer connection
- Cash register operation
- Friendly and outgoing
- Time management and preparedness
Timeline
Line Cook
Shanghai Henri's (Seasonal)
08.2022 - Current
Barista
Starbucks - Kowalski's Shoreview
02.2022 - Current
Assistant Caterer
K&J Catering
06.2021 - Current
Bachelor of Science - Civil Engineering
University of Wisconsin-Madison
High School Diploma -
Mounds View High School
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