Summary
Overview
Work History
Education
Skills
Activities & Passions
Timeline
Generic

Britta Lazenga

Cedar Rapids,IA

Summary

Results-driven sales professional with exceptional relationship-building skills, leveraging emotional intelligence to establish strong rapport with healthcare professionals and tailor solutions that meet their unique needs. Proven track record of driving customer engagement, fostering loyalty, and growing sales in the primary care space. Innately curious and adept at navigating complex clinical landscapes, with natural influencing skills that build trust and credibility. Adaptable and driven, with a strong work ethic and ability to manage multiple priorities in a fast-paced environment. Excellent customer service skills, with a focus on delivering value-driven solutions that support healthcare professionals in their mission to provide exceptional patient outcomes.

Overview

26
26
years of professional experience

Work History

Health & Science Specialist

Pfizer, Inc.
Cedar Rapids, IA
09.2023 - Current

Revenue Growth & Market Expansion

  • Consistently exceed sales forecast objectives across vaccine portfolio through disciplined territory planning and execution.
  • Sustained market share during a competitor product launch by executing targeted marketing strategies and elevating customer engagement.
  • Top performer during the 2023 launch of a new product, driving rapid adoption within assigned territory.
  • Identified and penetrated new target markets for existing products, significantly increasing territory sales and utilization.

Strategic Territory & Funnel Management

  • Develop comprehensive sales plans including gap analysis, marketing initiatives, and educational strategies to drive territory growth.
  • Independent and highly productive within a large geographic territory, demonstrating strong multitasking, prioritization, and problem-solving abilities.

Stakeholder Engagement & Relationship Development

  • Build and maintain trusted relationships with key stakeholders including physicians, healthcare administrators, and clinical staff.
  • Confidently navigate complex healthcare environments including IDNs, LTC and retail pharmacies, hospital systems, and large group practices.
  • Present and successfully communicate complex clinical messaging to multiple stakeholders at all organizational levels.

Clinical Education & Technical Expertise

  • Demonstrate advanced medical technology to support clinical adoption.
  • Provide onsite product training and billing support to ensure correct utilization and maximize clinical outcomes.
  • Translate novel or complex technologies into clear clinical and economic value, effectively addressing customer questions and objections.

Cross-Functional Collaboration & Customer Experience

  • Partner with internal teams across specialists, account management, field medical, and national directors to deliver optimal customer solutions.
  • Participate in corporate training, field development programs, sales meetings, and industry conventions to maintain expertise and product knowledge.

Market Intelligence & Competitive Insights

  • Provide strategic feedback regarding product performance, competitive activity, marketing practices, and customer satisfaction.
  • Submit territory reports highlighting product acceptance, market dynamics, and operational insights to inform business strategy.

Speech and Language Pathologist

UnityPoint Health - St. Luke's
Cedar Rapids, IA
07.2021 - 09.2023
  • Diagnosed speech, language, cognitive, voice, and dysphagia deficits, and advocated for newest treatment plans that challenged the status quo.
  • Evaluated and created appropriate treatment and goals for patient-centered outcomes.
  • Provided diagnostic and therapeutic services in acute, inpatient, and outpatient settings.
  • Supported patients' ability to communicate with loved ones during terminal illness and palliative care.

Speech-Language Pathologist

Grant Wood Area Education Agency
Cedar Rapids, IA
08.2021 - 08.2022
  • Weekly caseload of over 70 students ranging from age 3 - 12 with varying degrees of needs and abilities
  • Wrote comprehensive goals that support the child with a holistic approach
  • Strong advocate for children and their families
  • Selected and implemented evidence-based treatment
  • Possessed competencies and adapted individualized needs of culturally and linguistically diverse populations
  • Provided parent resources and education

Professional Ballet Dancer

The Joffrey Ballet
Chicago, Illinois
08.2000 - 07.2015
  • Performed the most renowned classical and neoclassical ballets.
  • Principal, soloist, & corps de ballet of preeminent ballet company and pre-Broadway North American tour.

Education

Master of Arts - Speech Language Pathology

The University of Iowa
Iowa City, IA
05-2021

Bachelor of Arts - Communication Sciences And Disorders

The University of Iowa
Iowa City, IA
05-2019

Skills

Exceptional organizational skills

Efficient problem resolution

Verbal and written communication

Active listening

Authentic and compassionate

Gifted emotional intelligence

Trustworthy and reliable

Driven and ambitious

Mission-focused

Professional and captivating

Activities & Passions

  • Partnered with rescue groups and assisted in rescuing and re-homing shelter dogs listed for euthanasia
  • Co-founder of Dog for Dog - a one for one model bringing dog food to rescues in need

Timeline

Health & Science Specialist

Pfizer, Inc.
09.2023 - Current

Speech-Language Pathologist

Grant Wood Area Education Agency
08.2021 - 08.2022

Speech and Language Pathologist

UnityPoint Health - St. Luke's
07.2021 - 09.2023

Professional Ballet Dancer

The Joffrey Ballet
08.2000 - 07.2015

Master of Arts - Speech Language Pathology

The University of Iowa

Bachelor of Arts - Communication Sciences And Disorders

The University of Iowa
Britta Lazenga