Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brittani Alltop

Care Coordinator
Plano,TX
Brittani Alltop

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
years of professional experience

Work History

Transamerica Life Insurance Company

Process Claim Associate
10.2022 - 04.2023

Job overview

  • Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.
  • Generated, posted and attached information to claim files.
  • Processed and recorded new policies and claims.
  • Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.

Burlington Coat Factory

Front End Lead Supervisor
05.2019 - 09.2022

Job overview

  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Boosted participation in store loyalty program by 60% to improve customer brand engagement and overall sales.

Atrium Window & Doors, LLC

Warehouse Machine Operator
03.2016 - 05.2019

Job overview

  • Tracked, labeled, and scanned inventory while processing 100+ incoming & outgoing shipments per day.
  • Operated material handling equipment to receive and ship freight.
  • Operated heavy machinery including forklifts to ensure proper stacking and storage of shipments.
  • Conducted quality checks on a weekly basis as part of ensuring standard product quality of the shipments.

Lollicup By Karat

Warehouse Shipping Lead
09.2012 - 03.2016

Job overview

  • Collaborated with logistics team of 10 to ensure timely uploads of shipping status for optimal customer satisfaction.
  • Spearheaded logistics team to manage shipment delivery and optimized delivery time to reduce time taken by 10%
  • Oversaw delivery of shipments to respective departments to ensure accurate transfer of shipments and mitigate errors.
  • Collaborated with shipping and receiving managers to oversee incoming shipments and update shipment details for customers.

Education

North Garland High School
Garland, TX

GED
06.2005

University Overview

GPA 4.0

Skills

  • Problem solving skills
  • Inventory management
  • Leadership skills
  • Teamwork
  • Forklift (sit down & standup) experience
  • Pallet Jack Operation
  • Machine Operations
  • Knowledge of WMS
  • Knowledge of ERP software related to operations management

Timeline

Process Claim Associate
Transamerica Life Insurance Company
10.2022 - 04.2023
Front End Lead Supervisor
Burlington Coat Factory
05.2019 - 09.2022
Warehouse Machine Operator
Atrium Window & Doors, LLC
03.2016 - 05.2019
Warehouse Shipping Lead
Lollicup By Karat
09.2012 - 03.2016
North Garland High School
GED
Brittani AlltopCare Coordinator