Brittaney Bullard

• Assisted with opening and closing tasks, including setup and breakdown.
• Prepared cocktails, beer, and wine orders quickly during high-volume live music events.
• Processed POS transactions accurately while balancing cash drawers and tabs.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Ensured smooth opening and closing of bar.
• Maintained typical bar operations such as stocking, processing pos transactions, balancing the register, keeping a clean and sanitary work environment.
• Created and/or promoted reoccurring events for my scheduled shifts (game night, karaoke, paint night etc.)
• Built a large customer following that resulted in an increase in sales, positive customer feedback in reviews, and a sense of community during my shifts.
• Handled disputes between guests and provided a safe environment for all patrons.
• Promoted more online engagement with the bar's social media page through consistent online presence.

• Led district onboarding programs, ensuring consistent training delivery across store teams and leadership.
• Developed store managers through coaching on sales floor execution, customer service, and people development.
• Managed multiple store locations over ten years starting from sales associate and ending as store manager/district training manager.
• Covered all hiring operations: networking, recruiting, interviewing, hiring, and training.
• Completed and certified in the company STAR hiring process.
• Responsible for meeting and maintaining sales performance and requirements for all employees, myself, and the store total.
• Achieved a 100k increase awards four different years as well as surpassing store sales records in multiple locations.
• Responsible for all inventory control: receiving and shipping product as well as customer orders, cycle counts, bulk counts, intransit reports, and variance reports.
• Audit certified and received audit excellence.
• Created schedules and maintained productivity daily, weekly, and monthly.
• Held performance reviews with all members of staff.
• Participated in hosting district wide sales meetings.
• Created a sales driven, productive and positive culture among staff.

Spent 2 years studying general studies, psychology, and visual arts. With an focus on behavioral and child psychology.