Open To Work
Brittani Adame
Temple,TX
Summary
Diligent Service Worker with background in fast-paced environments. Skills include strong customer service, effective communication, and ability to multitask. Demonstrated knack for problem-solving and making a positive impact on clientele through empathy and understanding. Committed to maintaining clean and organized workspaces while ensuring client satisfaction.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Patient Service Worker
Aramark
Temple, Tx
12.2024 - 08.2025
- Served customers with a friendly and positive attitude.
- Maintained cleanliness and organization in dining areas and service stations.
- Assisted in food preparation and ensured safety standards were followed
- Assisted Dietitian with patient care, safety and dietary planning
- Assisted in food preparation and ensured safety standards were followed.
- Operated kitchen equipment according to safety guidelines and protocols.
- Responded to customer inquiries and resolved any service-related issues.
- Maintained cleanliness of work area at all times by sweeping, dusting, mopping floors.
- Conducted routine safety checks to ensure safe working environment.
- Resolved customer complaints in a timely manner.
- Handled administrative tasks such as filing, organizing documents.
- Assisted with training new staff members on policies and procedures.
- Maintained a high level of professionalism at all times while interacting with customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Team Member
Blaze Pizza
Temple, TX
06.2023 - 11.2024
- Prepared and cooked pizzas using fresh ingredients and standard recipes.
- Maintained cleanliness of kitchen equipment and dining areas.
- Provided excellent customer service and addressed guest inquiries promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated point-of-sale systems for order processing and cash handling.
- Assisted in inventory management by restocking supplies as needed.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Trained new team members on operational procedures and customer service techniques.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Answered telephones, directed calls, and took messages.
Front End Cashier
Walmart
Temple, TX
02.2019 - 03.2021
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and returns.
- Maintained cleanliness and organization of checkout areas.
- Utilized point-of-sale systems for accurate transaction handling.
- Provided exceptional customer service in fast-paced environments.
- Trained new cashiers on procedures and best practices.
- Collaborated with team members to ensure smooth operations.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Answered customers' questions about products, prices, and availability.
- Kept register terminal area and store clean and orderly.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Processed sales, returns, and exchanges using POS register system.
- Operated electronic scanners to enter product information into computer system.
- Answered phone calls to assist customers with questions and orders.
Pharmacy Technician
Walmart
Temple, TX
11.2017 - 02.2019
- Processed prescriptions accurately and efficiently for customers.
- Assisted pharmacists in managing medication inventory levels.
- Educated customers on proper medication usage and safety guidelines.
- Operated pharmacy software to maintain patient records and prescriptions.
- Maintained a clean and organized pharmacy environment for safety compliance.
- Trained new pharmacy technicians on daily operational procedures.
- Handled customer inquiries and resolved issues related to medications.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Maintained proper storage and security conditions for drugs.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Pharmacy Clerk
Walmart
Temple, TX
05.2016 - 11.2017
- Processed customer prescriptions accurately and efficiently.
- Assisted pharmacists with inventory management and stock replenishment.
- Maintained a clean and organized pharmacy workspace daily.
- Handled cash transactions and managed point-of-sale system effectively.
- Educated customers on over-the-counter medications and health products.
- Monitored medication expiration dates to ensure product safety.
- Provided excellent customer service to enhance shopping experience.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Assisted customers with selecting and purchasing medications.
- Restocked shelves and prepared expired drugs for return.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Processed payments from customers using cash registers or other electronic systems.
- Prepared medication labels with item name and quantity.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Communicated with insurance companies for billing purposes.
- Assisted with preparing insurance forms for reimbursement purposes.
- Supported pharmacy inventory audits, contributing to accurate record keeping.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
- Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
- Greeted customers to determine wants or needs.
- Scanned items and checked pricing on cash register for accuracy.
- Counted and balanced cashier drawers.
- Responded to customer issues to provide immediate resolution and improve retention.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Education
Belton High School
Belton, TXSome College (No Degree) -
Temple College
Temple, TXSkills
- Food safety
- Customer service
- Point-of-sale operation
- Inventory management
- Team collaboration
- Time management
- Effective communication
- Customer interaction
- Order processing
Languages
English
Native/ Bilingual
Accomplishments
- Employee of the month
- Employee Appreciation Month
- Fastest Mobile Scan Cashier Employee
- OSHA
- Honor Roll Graduate
Affiliations
- Volunteer at Church via Youth Leader for High School and Youth Program Staff
- Community Services for College
- Volunteer Event Staff
- Church Event Festival Planner
- Volunteer Teacher Assistant
Certification
- Food Handler Certification, Aramark, 2024
References
References available upon request.
Timeline
Patient Service Worker
Aramark
12.2024 - 08.2025
Team Member
Blaze Pizza
06.2023 - 11.2024
Front End Cashier
Walmart
02.2019 - 03.2021
Pharmacy Technician
Walmart
11.2017 - 02.2019
Pharmacy Clerk
Walmart
05.2016 - 11.2017
Belton High School
Some College (No Degree) -
Temple College