Brittani Long
Solomon,Kansas
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Also an adaptable professional with work experience and proven knowledge of problem-solving and workflow prioritization. Motivated individual promoting well-rounded skills. Always ready and willing to pitch in and perform above expectations.
Overview
16
16
years of professional experience
Work History
Service
Russell Stover Chocolates
Abilene, KS
06.2023 - Current
- Examined final products for conformance with quality and design standards.
- Provided support in training new employees on how to properly operate equipment on the production line.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
- Identified defective products, removed them from the production line, and documented details of defect.
- Verified the correct weight of each package before sealing.
- Operated machines to seal, label, print, count and box candy items.
- Utilized RF scanners to scan barcodes on products for tracking and inventory management purposes.
Cashier
Aldi
11.2022 - Current
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register to record transactions accurately and efficiently.
- Restocked and organized merchandise in front lanes.
Customer Service
Dillons Grocery Store
09.2013 - 09.2016
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Made appropriate account corrections to resolve customer problems.
- Processed cash, check and credit cards for customer purchases.
- Helped customers locate merchandise.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Processed merchandise returns and exchanges.
- Provided product information and resolved concerns to assist customers.
- Provided efficient and courteous service to customers at all times.
- Responded quickly to meet customer needs and resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Sales Associate
Cirilla's
10.2012 - 09.2013
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Promoted visual presentation standards by keeping store replenished.
- Performed cleaning tasks, keeping store neat and organized.
- Drove sales through customer relationship building and suggestive selling techniques.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
- Followed checklist to complete retail store opening and closing activities.
- Operated cash register and POS to process sales transactions and handle payments.
- Engaged with guests to understand and anticipate customer service needs.
- Reconciled and prepared bank deposits.
Bed Cleaner
Solarium Super Tanning Salon
05.2013 - 08.2013
- Disinfected and sterilized equipment using germicides.
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Stocked individual rooms and common areas with proper supplies.
- Interacted professionally with employees and clients.
- Dusted and wiped down decorative structures, baseboards and common surfaces.
- Swept and mopped floors and vacuumed carpets.
Warehouse Associate
GTM Sportswear
05.2011 - 01.2012
- Took inventory and examined merchandise to identify items to be reordered and replenished.
- Obtained merchandise from bins and shelves.
- Packed customer purchases in bags or cartons.
- Compared merchandise invoices to items actually received to ensure that shipments were correct.
- Provided assistance and direction to other stockroom, warehouse and storage yard workers.
- Read orders to determine catalog numbers, colors and quantities of merchandise.
In Stock Team Member
Target
10.2007 - 04.2011
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Supported merchandising efforts by spot-checking and facing shelves in assigned departments.
- Scanned carton labels and shelf stickers to reconcile items on hand with inventory records.
- Merchandised aisles with promotional signage and manufacturer coupons.
- Obtained merchandise from bins and shelves.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Recommended, select and help locate and obtained merchandise based on customer needs and desires.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Education
HIGH SCHOOL DIPLOMA -
Glasco High School
Glasco, KS05.2007
Skills
- Teamwork Problem-Solving Goal-Oriented Team Building Adaptability Attention To Detail
- Customer Service Ability To Multitask
- Money Handling
- Time Management Skills
- Cash Register Operations
- Closing Procedures
- Customer Needs Assessments
- Cleaning Procedures
- Inventory Replenishment
- Product Inspection
- Hand-Eye Coordination
- Sanitation Practices
- Good Manufacturing Practices
- Staff Training
- Equipment Operation
- Machinery Operation
- Documentation and Paperwork
- Relationship Building
Timeline
Service
Russell Stover Chocolates
06.2023 - Current
Cashier
Aldi
11.2022 - Current
Customer Service
Dillons Grocery Store
09.2013 - 09.2016
Bed Cleaner
Solarium Super Tanning Salon
05.2013 - 08.2013
Sales Associate
Cirilla's
10.2012 - 09.2013
Warehouse Associate
GTM Sportswear
05.2011 - 01.2012
In Stock Team Member
Target
10.2007 - 04.2011
HIGH SCHOOL DIPLOMA -
Glasco High School
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