Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittani Powell

Franklin

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
2019
2019
years of post-secondary education

Work History

Server

Super Subbys
Springboro
2025.02 - 2025.08
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders efficiently and accurately.
  • Assisted in food preparation and ensured cleanliness of workstations.
  • Collaborated with team members to ensure timely order delivery.
  • Handled cash register transactions and processed payments securely.
  • Set up dining area, including table arrangements and condiment stations.
  • Responded promptly to customer needs and resolved concerns effectively.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.

Order Picker

Kohls Warehouse
Middletown
2023.10 - 2024.01
  • Operated stock pickers to retrieve items from warehouse shelves.
  • Sorted and organized merchandise for efficient order fulfillment.
  • Collaborated with team members to maintain workflow efficiency.
  • Assisted in training new staff on safety procedures and equipment use.
  • Conducted quality checks on picked items before packing.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Confirmed items picked for orders by keying codes into system.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Managed inventory levels by restocking shelves as needed.
  • Supported shipping processes by preparing orders for dispatch.
  • Ensured compliance with safety standards throughout daily operations.

Line Cook

Panera Bread
West Chester
2023.03 - 2023.11
  • Prepared and assembled menu items according to standardized recipes.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Assisted in managing food inventory and minimizing waste.
  • Followed food safety guidelines to maintain high standards of hygiene.
  • Collaborated with team members to ensure timely order fulfillment.
  • Operated kitchen equipment safely and efficiently during meal preparation.
  • Adapted quickly to changing menu items and customer requests.
  • Participated in training new staff on kitchen procedures and safety protocols.
  • Cooked multiple orders simultaneously during busy periods.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Kept stations stocked and ready for use to maximize productivity.

Order Picker machine operator

Walmart warehouse
Monroe
2022.03 - 2023.01
  • Operated forklift to transport merchandise throughout warehouse.
  • Selected and picked customer orders accurately and efficiently.
  • Maintained cleanliness and organization of work area and storage zones.
  • Inspected products for quality before packing for shipment.
  • Collaborated with team members to meet daily order fulfillment goals.
  • Assisted in training new staff on safe picking procedures and equipment use.
  • Communicated effectively with supervisors regarding order processing issues.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Drove all pieces of equipment safely.

Order Picker

Kohls Warehouse
Middletown
2021.09 - 2021.12
  • Operated stock pickers to retrieve items from warehouse shelves.
  • Sorted and organized merchandise for efficient order fulfillment.
  • Conducted quality checks on picked items before packing.
  • Collaborated with team members to maintain workflow efficiency.
  • Assisted in training new staff on safety procedures and equipment use.
  • Managed inventory levels by restocking shelves as needed.
  • Ensured compliance with safety standards throughout daily operations.
  • Supported shipping processes by preparing orders for dispatch.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Confirmed items picked for orders by keying codes into system.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Ensured that all safety regulations were followed while performing work duties.
  • Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.

Order Picker

Kohls Warehouse
Middletown
2020.09 - 2021.01
  • Operated stock pickers to retrieve items from warehouse shelves.
  • Sorted and organized merchandise for efficient order fulfillment.
  • Collaborated with team members to maintain workflow efficiency.
  • Conducted quality checks on picked items before packing.
  • Assisted in training new staff on safety procedures and equipment use.
  • Managed inventory levels by restocking shelves as needed.
  • Supported shipping processes by preparing orders for dispatch.
  • Ensured compliance with safety standards throughout daily operations.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Confirmed items picked for orders by keying codes into system.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Limited damage to products and orders by using care when choosing items.

Server

Coco’s Mexican Restaurant
Hamilton
2019.05 - 2019.08
  • Provided excellent customer service and ensured guest satisfaction during dining experiences.
  • Took accurate orders and communicated special requests to kitchen staff efficiently.
  • Maintained a clean and organized dining area to enhance the guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Collaborated with team members to manage high-volume service during peak hours.
  • Processed payments and handled cash transactions with precision and care.
  • Upsold menu items and daily specials to enhance customer enjoyment and sales.
  • Resolved customer complaints promptly, ensuring a positive dining atmosphere for all guests.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Cashier

Popeyes
Fairfield
2016.05 - 2019.04
  • Processed customer transactions efficiently at fast-paced restaurant.
  • Managed cash register and ensured accurate cash handling procedures.
  • Assisted customers by answering questions and providing menu information.
  • Maintained cleanliness and organization of front counter area.
  • Collaborated with team members to deliver exceptional customer service.
  • Prepared food items according to company standards and safety guidelines.
  • Monitored inventory levels and communicated restocking needs to management.
  • Trained new cashiers on operating procedures and customer interaction techniques.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Server

Culver’s
Franklin
2014.05 - 2014.11
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders efficiently and accurately.
  • Assisted in food preparation and ensured cleanliness of workstations.
  • Maintained knowledge of menu items and daily specials for guest inquiries.
  • Collaborated with team members to ensure timely order delivery.
  • Handled cash register transactions and processed payments securely.
  • Set up dining area, including table arrangements and condiment stations.
  • Responded promptly to customer needs and resolved concerns effectively.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Education

Hamilton High School
Hamilton, OH

Skills

  • Quick with problem solving
  • Learning quickly
  • Hands on
  • Can work in a fast paced environment
  • Can work as a team or solo
  • Love learning
  • Customer service
  • Cash handling
  • Order processing
  • Food safety
  • POS operation
  • Inventory management
  • Team collaboration
  • Workflow efficiency
  • Quality control
  • Time management
  • Problem solving
  • Effective communication
  • Training new employees
  • Conflict resolution
  • Attention to detail
  • Dish preparation
  • Hostess support
  • Wine pairing
  • Food inspection
  • Table setting
  • Liquor, wine, and food service
  • Food station setup
  • Table setting knowledge
  • Exceptional customer service
  • Cleanliness standards
  • Shift management
  • Relationship management
  • Food delivery
  • Point of sale operation
  • Daily specials memorization
  • Safe food handling
  • Ordering procedures
  • Dietary restrictions knowledge
  • Beverage preparation
  • Server training
  • Sales techniques
  • Special dietary requirements
  • Menu design
  • Performance improvement
  • Strong work ethic
  • Guest relations management
  • Calm demeanor
  • Table setting arrangements
  • Positive and professional
  • Take-out service
  • Memory retention
  • Table resetting
  • Supply restocking
  • Food safety practices
  • High volume dining
  • Food sales and promotion
  • Hospitality service expertise
  • Price memorization
  • Team member support
  • Dining crew workflow optimization
  • Bill computation
  • Multitasking and organization
  • Food and beverage pairings
  • Banquet coordination
  • Order management

Timeline

Server

Super Subbys
2025.02 - 2025.08

Order Picker

Kohls Warehouse
2023.10 - 2024.01

Line Cook

Panera Bread
2023.03 - 2023.11

Order Picker machine operator

Walmart warehouse
2022.03 - 2023.01

Order Picker

Kohls Warehouse
2021.09 - 2021.12

Order Picker

Kohls Warehouse
2020.09 - 2021.01

Server

Coco’s Mexican Restaurant
2019.05 - 2019.08

Cashier

Popeyes
2016.05 - 2019.04

Server

Culver’s
2014.05 - 2014.11

Hamilton High School
Brittani Powell