BRITTANY A. CROSS
Canton,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Planned, Sabbatical - Raised a Family
07.2019 - Current
Teacher
Smilow Prep Republic Schools
Jackson, MS
07.2018 - 05.2019
- Prepared math lesson plans for 50% of 6th graders according to student needs and abilities
- Assured 100% of students complied with school policies
- Graded assignments and monitored student progress, providing feedback to students/families.
Benefits Administrator
Friends of Children of Mississippi, Inc
Flowood, MS
01.2017 - 06.2018
- Supported employees in resolving issues related to employee benefits, serving as liaison
- Provided new employees with enrollment materials and explanation of benefits available
- Answered questions and problems regarding health, dental, vision, 401k, and other benefits.
Teacher
Jackson Public Schools
Jackson, MS
08.2016 - 12.2016
- Developed English curriculum; prepared lessons and outlines for classes
- Established clear objectives for each lesson and unit to be explained to 4th-grade students
- Instructed students through lectures, discussions, visual aids, and other teaching methods.
Executive Administrative Assistant
Canton Public Schools
Canton, MS
07.2015 - 08.2016
- Oversaw all administrative operations for Director of Operations, Director of Technology and various other district staff.
- Improved management and reporting accuracy by creating databases and mailing lists.
- Managed complex and busy calendar of activities and responsibilities, carrying out tasks as needed.
- Sought and implemented team-building efforts and organizational morale; reduced technology department turnover by 17%.
Account Representative
AT&T
Ridgeland, MS
04.2014 - 07.2015
- Achieved 150% of monthly sales quotas and 220% of weekly sales quotas
- Provided exceptional customer service while maintaining professional approach
- Closed sales and met monthly sales goals under company development plans.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Education
Bachelor of Arts - English Language and Literature, Secondary
Tougaloo College
2014
Skills
- Advanced MS Office Suite Proficiency
- Conflict Management
- Social Media Knowledge
- Interpersonal Communications
- Customer Relations
Timeline
Planned, Sabbatical - Raised a Family
07.2019 - Current
Teacher
Smilow Prep Republic Schools
07.2018 - 05.2019
Benefits Administrator
Friends of Children of Mississippi, Inc
01.2017 - 06.2018
Teacher
Jackson Public Schools
08.2016 - 12.2016
Executive Administrative Assistant
Canton Public Schools
07.2015 - 08.2016
Account Representative
AT&T
04.2014 - 07.2015
Bachelor of Arts - English Language and Literature, Secondary
Tougaloo College
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