Brittany Aaron
Dalton,GA
Summary
Results-driven salon owner and hairstylist with a proven track record of enhancing client satisfaction and retention. Expertise in operations management and client experience. Committed to driving revenue through exceptional service and innovative techniques.
Overview
14
14
years of professional experience
Work History
Hairstylist/Salon Owner/Operator
Salon Studios
Marietta, Ga/East Cobb
10.2019 - 09.2024
- Independently owned and operated a six-figure business
- Maintained a clientele of over 100 with exceptional customer service and attention to detail
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Implemented new styling techniques, improving service offerings and customer satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trained in multiple booking and processing systems
Hairstylist
Intrigue Salon
Marietta, GA East Cobb
08.2013 - 10.2019
- Delivered exceptional hairstyling services resulting in client satisfaction
- Ranked in top percentage for production
- Maintained high client retention rates
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Mentored junior stylists, fostering skill development and teamwork within the salon.
- Performed well under pressure and strict time restraints while still delivering optimal results.
Guest Service Coordinator
European Wax Center
Kennesaw, GA
02.2011 - 08.2013
- Delivered exceptional customer service
- Managed appointment scheduling using Millennium to optimize client reservations and staff time management.
- Oversaw daily operations and greeted guest
Education
Cosmetology - Master of Cosmetology
Aveda Institute, ATL
Atlanta, GA08.2013
Bachelor of Science - Organizational Communication/Business Management
Kennesaw State University
Kennesaw, GA05-2012
Skills
- Business management and development
- Operations management
- Work ethic and Integrity
- Relationship building
- Entrepreneurial leadership
- Highly motivated self-starter
- Outstanding client retention
- Decision-making
- Price structuring
Timeline
Hairstylist/Salon Owner/Operator
Salon Studios
10.2019 - 09.2024
Hairstylist
Intrigue Salon
08.2013 - 10.2019
Guest Service Coordinator
European Wax Center
02.2011 - 08.2013
Cosmetology - Master of Cosmetology
Aveda Institute, ATL
Bachelor of Science - Organizational Communication/Business Management
Kennesaw State University