Wendy Gibeaut
San Tan Valley,AZ
Summary
Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Open to new opportunities to showcase my hardworking drive and pride in all task given.
Overview
26
26
years of professional experience
Work History
Salon Suite Owner/Hairstylist
Self-employed
Burbank, CA
01.2016 - Current
- Oversaw daily salon operations and performed general salon tasks.
- Ordered beauty products and beauty equipment and maintained inventory.
- Promoted services and products.
- Monitored cleaning methods and chemicals used to verify beauticians adhered to hygiene and safety practices.
- Hired and trained beauticians.
- Strengthened tracking of information by creating systems for organizing appointments, records and reports.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept records for production, inventory, income and expenses.
- Set pricing structures according to market analytics and emerging trends.
- Determined pricing for products or services based on costs and competition.
Hairstylist
Four Seasons Hotel Westlake Village
Westlake, CA
12.2023 - 06.2024
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Created updos for special occasions like weddings or proms.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate to increase sales volume.
- Tracked inventory of supplies used for styling services.
- Participated in team discussions regarding marketing strategies for the salon.
- Pre-booked future appointments to increase repeat business.
Service Writer
Aponte's American V-Twin Service and Parts
Simi Valley, CA
05.2020 - 02.2021
- Presented accurate estimates to inform customers of service charges and expectations.
- Conferred with customers to understand service needs and write up accurate orders.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Tracked job status by entering work orders and change orders into LightSpeed database.
- Courteously greeted customers and assisted with initiating service requests.
- Entered mechanics' time into system, communicated completed work to customers and closed service work orders.
Assistant / Commission Hairstylist
Lola & Roxy's Hair Studio
Burbank, CA
01.2002 - 01.2016
- Washed and blow dried hair.
- Performed basic administrative work, including answering phone and setting appointments.
- Maintained inventory of hair products.
- Informed customers of new beauty trends and products.
- Introduced customers to cutting-edge beauty trends and products where applicable.
- Assisted hairstylist with washing, blow-drying and styling.
- Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
- Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
- Scheduled appointments for clients by booking time slots based on requested services and stylist availability.
- Readied foils and mixed color and other chemicals to prepare for hair coloring, bleaching and highlighting.
- Rang up customers by processing payments and promoted products to increase sales.
- Took photos of customer results, products and other salon activities to post on social media to promote business.
- Directed clients to different salon locations, promoted hair products and answered customer questions.
- Swept salon floors, took out trash and sterilized styling tools after use.
- Stocked inventory items and prepared inventory reports.
- Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
- Massaged, shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
- Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
Ice Rink Attendant
Oxnard Ice Skating Center
Oxnard, CA
06.1998 - 07.2000
- Completed administrative tasks to support Pro Shop and Ticket Sales.
- Maintained organization, cleanliness and safety of ice rink to deliver positive guest experiences.
- Monitored skaters for adherence to rules and ice safety policies.
- Helped with planning and execution of ice arena special events and programs.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Sold tickets and collected additional fees from customers for special services.
- Setup Birthday parties for kid, families, and large groups.
- Opening procedures to start the day and closing end of day process.
Education
Cosmetology Education
Simi Valley Adult School Of Cosmetology
Gibeaut3340 E. Los Angeles Ave. Simi Valle CA 9306310.2001
High School Diploma -
Rio Mesa High School
Oxnard, CA06.2000
Skills
- Verbal and Written Communication
- Talent Allocation
- New Business Development
- Relationship Building
- Work Planning and Prioritization
- Strategic Decision-Making
- Meetings and Reservations
- Time Management
- Customer Service
- Interpersonal Communication
- Decision Making
- Driven and Determined
- Attention to Detail
- Effective Multitasking
- Quick and Eager Learner of New Task
- Reliable and Strong Independent Worker
Certifications
- Hotheads extensions (tape-in , sew-in hand-tied and machine wefts ).
- Keratin Complex treatments.
- Schwarzkopf color lines , Redken color lines, Kevin Murphy products and color line.
Timeline
Hairstylist
Four Seasons Hotel Westlake Village
12.2023 - 06.2024
Service Writer
Aponte's American V-Twin Service and Parts
05.2020 - 02.2021
Salon Suite Owner/Hairstylist
Self-employed
01.2016 - Current
Assistant / Commission Hairstylist
Lola & Roxy's Hair Studio
01.2002 - 01.2016
Ice Rink Attendant
Oxnard Ice Skating Center
06.1998 - 07.2000
Cosmetology Education
Simi Valley Adult School Of Cosmetology
High School Diploma -
Rio Mesa High School
Similar Profiles
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
Alec CynovaAlec Cynova
Owner/ Lead Hairstylist at Cultivate StudioOwner/ Lead Hairstylist at Cultivate Studio