Brittany Agan
Oklahoma City,OK
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
12
12
years of professional experience
Work History
First Sergeant, Special Operations Medical Group
Oklahoma Air National Guard
11.2018 - Current
- Spearheaded department training for appraisals of new components.
- Conducted and oversaw interrogations, briefings and debriefings.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Investigated and resolved departmental non-conformances.
- Worked in matrix management environment with oversight of division level managers, operations, human resources, safety and compliance.
MEPS Air Force Liaison
Oklahoma Air National Guard
10.2018 - 09.2022
- Remained current with training and sought new training opportunities to further personal growth.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Participated in community events representing U.S. military and recruited interested parties.
- Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-Screened applicant eligibility, instructed recruiters on medical requirements needed for applicant success at MEPS.
- Worked alongside cross organization components, ensuring all total force recruiters were treated equally
- Quality controlled all job requirements to ensure successful ship day for basic military training (BMT)
- Successfully briefed all BMT shippers on benefits packages
Flight Medicince Operations Flight Chief
Oklahoma Air National Guard
06.2014 - 10.2018
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Interviewed patients to obtain medical history and chief complaints.
- Identified operational improvements to drive efficiency and quality of care.
- Assisted physicians by preparing patients for procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests.
- Managed staff of 3 medical techs, 1 nurse and 2 flight docs in clinical operations.
- Entered data on demographics, grossing descriptions and clinical diagnosis into EMR.
Education
Bachelor of Arts - Political Science
University of Vermont
Burlington, VT05.2010
Skills
- Project Management
- Contract Review and Recommendations
- Process Improvement Strategies
- Emergency Situations
- Team Leadership
- Customer Relationship Management
- Performance Evaluations
- Employee Relations
- Resource Coordination
- Staff Development
- Microsoft Office Expertise
- Cultural Awareness
Timeline
First Sergeant, Special Operations Medical Group
Oklahoma Air National Guard
11.2018 - Current
MEPS Air Force Liaison
Oklahoma Air National Guard
10.2018 - 09.2022
Flight Medicince Operations Flight Chief
Oklahoma Air National Guard
06.2014 - 10.2018
Bachelor of Arts - Political Science
University of Vermont