Brittany AlQahtani
Lexington,KY
Summary
Dynamic and detail-oriented finance professional with experience at University of Kentucky Hospital. Proven expertise in invoice processing and bank reconciliation, complemented by strong administrative skills. Recognized for enhancing operational efficiency and fostering team collaboration, while maintaining compliance and accuracy in financial records. Committed to delivering exceptional service and driving results.
Overview
26
26
years of professional experience
Work History
Patient Accounts Clerk
University of Kentucky Hospital
09.2014 - Current
- Processed invoices and payment requests accurately and efficiently.
- Assisted in maintaining financial records and documentation for audits.
- Supported monthly reconciliation of accounts to ensure accuracy.
- Utilized accounting software to track transactions and generate reports.
- Collaborated with team members to streamline data entry processes.
- Adapted quickly to new software tools and procedures for account management.
- Maintained compliance with all established guidelines and legal requirements.
- Implemented new procedures for office functions when needed.
- Participated in cross-training initiatives to broaden knowledge base and provide backup support for other finance team members.
Bank Teller
Fifth Third Bank
07.2010 - 09.2014
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers in opening accounts and navigating banking products, enhancing overall service experience.
- Managed cash drawer, balancing daily transactions to maintain accurate financial records.
- Resolved customer inquiries and issues promptly, contributing to improved satisfaction ratings.
- Participated in community outreach programs to promote bank services and strengthen customer relationships.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Sales Clark
Macys Department Store
06.2000 - 07.2010
- Assisted customers with product inquiries and purchasing decisions to enhance shopping experience.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Maintained merchandise presentation standards, ensuring a clean and organized sales floor.
- Resolved customer complaints promptly, fostering satisfaction and loyalty.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Educated customers on promotional events and loyalty programs to drive engagement.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Education
Bachelor of Science - Public Relations
Eastern Kentucky University
Richmond, Kentucky, KY06.2005
Skills
- Bank reconciliation
- Purchase order management
- Administrative skills
- Invoice processing
- Cash flow management
Timeline
Patient Accounts Clerk
University of Kentucky Hospital
09.2014 - Current
Bank Teller
Fifth Third Bank
07.2010 - 09.2014
Sales Clark
Macys Department Store
06.2000 - 07.2010
Bachelor of Science - Public Relations
Eastern Kentucky University