Brittany Anderson
Newark,OH
Summary
Performance-oriented professional bringing demonstrated record of accomplishment many years in industry settings. Natural leader with excellent problem-solving and planning abilities. Skillful in addressing all customer concerns and implementing strategic solutions.
Overview
12
12
years of professional experience
Work History
Teller
Park National Bank
Newark, OH
10.2014 - 09.2020
- Identified customer needs and provided appropriate banking services.
- Verified cash withdrawals and deposits.
- Balanced daily transactions to ensure accuracy of account information.
- Provided customer service by responding to inquiries and resolving complaints.
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Processed loan applications, credit card applications, and other related documents.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Researched discrepancies between customer balances and bank records for resolution.
Cashier
Target
Heath, OH
11.2008 - 03.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Newark High School
Newark, OH06-2008
Skills
- Fraud Detection
- Asset Protection
- Drawer balancing
- Financial Advising
- Customer Relationship Building
- Cash Handling
- Account updating
- Currency and coin counter
- Strong sense of banking ethics
- Exceptional customer service
- Regulatory Compliance
- Fraud identification
- Account Management
- Reliable
- Product and service sales
- Approachable
- Relationship building and management
- Strong Work Ethic
- Safe and vault operation
- Excellent communication skills
- Friendly
Timeline
Teller
Park National Bank
10.2014 - 09.2020
Cashier
Target
11.2008 - 03.2017
High School Diploma -
Newark High School
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