Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brittany Arenas

NY

Summary

Compassionate and dedicated to optimizing care plans in settings. Attentive and passionate about offering expert support for emotional, physical, and mental needs, I am devoted to my patients. Adept at completing leadership duties efficiently and thoroughly. Offering many years of healthcare experience and bringing top-notch conflict resolution and quality improvement skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Maryhaven Center of Hope
Port Jefferson Station, NY
11.2019 - Current
  • Managed confidential situations for over 100 disabled patients in healthcare settings.
  • Conducted reviews of quality improvement plans to identify compliance gaps.
  • Maintained an up-to-date database of all relevant documents and materials related to QI activities.
  • Monitored patient behaviors, documented findings, and reported concerns to supervisors.
  • Participated in external audits related to quality improvement processes, supplying necessary evidence.

Shift Supervisor

Lindt & Sprungli USA
Riverhead, NY
05.2019 - 11.2019
  • Executed precise data entry for products and temperature logs according to established protocols.
  • Prepared detailed shift summaries and reported progress to the supervisor regularly.
  • Evaluated processes for effectiveness in achieving key objectives and identified areas for improvement.
  • Investigated customer complaints related to product quality, documenting findings, and recommending corrective actions.

Education

Master of Arts - Mental Health And Wellness

New York University
New York, NY
06-2027

Bachelor of Arts - Psychology and Sociology

SUNY Stony Brook
Stony Brook, NY
05.2023

High School Diploma -

Southampton High School
Southampton, NY
11.2014

Skills

  • Interpersonal Communication Skills
  • Conflict resolution
  • Detail-Oriented
  • Quality improvement
  • Data analysis
  • Team collaboration

Languages

Spanish
Limited

Certification

  • CPR certified- October 2022
  • First-Aid Training- October 2022
  • AED Training- October 2022
  • SCIP (Strategies for Crisis Intervention Prevention)- October 2022

Timeline

Direct Support Professional

Maryhaven Center of Hope
11.2019 - Current

Shift Supervisor

Lindt & Sprungli USA
05.2019 - 11.2019

Bachelor of Arts - Psychology and Sociology

SUNY Stony Brook

High School Diploma -

Southampton High School

Master of Arts - Mental Health And Wellness

New York University
Brittany Arenas