Brittany Ashley-Graser
Cheektowaga,NY
Summary
Versatile administrative professional with 7+ years of experience supporting operations across diverse industries. Recognized for excellent verbal and written communication abilities and a collaborative approach to team environments, while also excelling in independent roles. Skilled in prioritizing tasks and ensuring timely and accurate completion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Router-Sr.
USfoods
Buffalo, NY
09.2024 - Current
- Responsibilities include maintaining routing software system parameters and ensuring cost-effective routes while meeting customer needs
- Balancing loads per trailer by trailer size and weight of products
- Preparing and updating of reports on route changes and customer requests
- Works closely with Sales Team and Warehouse Department to determine delivery options
Logistics Coordinator
LDI Logistics
Williamsville, NY
10.2024 - 08.2025
- Support freight brokers by onboarding carrier partners and updating insurance in proprietary systems
- Ensure carrier compliance with DOT and FMCSA regulations
- Accurately document activities and follow up in internal systems
Insurance Agent (P&C Licensed)
Insurance Advantage
Cheektowaga, NY
11.2023 - 08.2024
- Prospected 75-100 warm leads daily to generate new business
- Provided quotes, pricing, and policy information to prospective clients
- Developed customized insurance plans to meet client needs and preferences.
- Conducted thorough risk assessments to identify coverage gaps and recommend solutions.
Customer Care Coordinator
Edwards Vacuum
Sanborn, NY
02.2023 - 09.2023
- Managed customer orders and responded to inquiries within 24 hours
- Processed invoices and resolved billing issues with credit team
- Collaborated across departments to resolve customer concerns
Manufacturing Technician I
Thermo Fisher Scientific
Grand Island, NY
04.2021 - 02.2023
- Operated filtration testing equipment in sterile environments
- Maintained accurate documentation for compliance and quality control
- Handled sterilization processes using autoclaves and washers
Accounts Receivable Clerk
Shipman Print Solutions
Sanborn, NY
11.2020 - 04.2021
- Created invoices, tracked payments, and managed collections
- Processed vendor bills and customer order changes
Assistant Manager & Manager
Mavis Tire
Niagara Falls, NY
10.2018 - 05.2019
- Supervised daily operations to ensure adherence to company standards and customer satisfaction.
- Managed inventory levels, ensuring timely restocking of essential products and materials.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Receptionist
Riverview Fitness
Youngstown, NY
10.2017 - 02.2019
- Handled outbound calls, membership renewals, and payment processing
- Ensured safe use of gym equipment
Secretary
Everything Automotive, LLC
Tonawanda, NY
09.2016 - 10.2018
- Acted as liaison between customers and mechanics
- Maintained business records and processed vehicle sales documents
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NYSkills
- Task Prioritization & Time Management
- Multitasks Data Entry & Document Management
- Supervised Automatic Repair & Billing
- Order Processing & Invoice Management
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Compliance & Regulatory Awareness (OSHA, DOT, FMCSA)
- Problem Solving & Issue Resolution
- Customer Service & Communication
Certification
P&C License (May 2024)
Timeline
Logistics Coordinator
LDI Logistics
10.2024 - 08.2025
Router-Sr.
USfoods
09.2024 - Current
Insurance Agent (P&C Licensed)
Insurance Advantage
11.2023 - 08.2024
Customer Care Coordinator
Edwards Vacuum
02.2023 - 09.2023
Manufacturing Technician I
Thermo Fisher Scientific
04.2021 - 02.2023
Accounts Receivable Clerk
Shipman Print Solutions
11.2020 - 04.2021
Assistant Manager & Manager
Mavis Tire
10.2018 - 05.2019
Receptionist
Riverview Fitness
10.2017 - 02.2019
Secretary
Everything Automotive, LLC
09.2016 - 10.2018
High School Diploma -
Grand Island Senior High School