Driven professional with successful sales background. Offers dynamic conflict resolution and problem-solving skills. Successfully handles challenges and takes on new tasks.
Overview
12
12
years of professional experience
Work History
Customer Service Driver (CDL)
Shamrock Foods
Phoenix, AZ
01.2024 - Current
Delivered customer orders in a timely and efficient manner.
Provided excellent customer service to clients throughout delivery process.
Inspected vehicles for mechanical items and safety issues prior to operating vehicle.
Loaded and unloaded product from truck according to company policy.
Maintained accurate records of deliveries, including signatures of customers for proof of delivery.
Followed set routes and time schedules for delivering goods safely and on time.
Seasonal Worker
UPS
Tempe, AZ
11.2023 - 01.2024
Delivered goods and services to customers on time and in excellent condition.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Achieved consistently high customer scores due to exceptional service.
Determined most expedient trip by mapping out driving routes ahead of time.
Owner/Operator Truck Driver
Atchison Enterprises
Maricopa, AZ
09.2022 - 11.2023
Successfully managed day-to-day business operations, maintaining efficient fleet operations and ensuring timely delivery schedules.
Conducted preventive maintenance and mechanical repairs, enhancing vehicle safety and longevity.
Strengthened customer relations through effective communication and prompt issue resolution, ensuring a high level of satisfaction.
Demonstrated exemplary safety practices, adhering to regulatory standards and achieving zero accidents.
Rental Coordinator
Naumann Hobbs Material Handling
Phoenix, AZ
03.2018 - 09.2022
Streamlined rental processes for multiple locations, managing paperwork, inventory, and logistics to ensure efficient operations.
Provided exceptional service to internal and external customers, resolving disputes and addressing inquiries promptly and professionally.
Administered invoice management and account maintenance, contributing to streamlined financial operations.
Maintained accurate data records and prepared comprehensive budgets, ensuring optimal resource allocation and cost control
Sales & Service Advisor
BBVA Compass Bank
Phoenix, AZ, AZ
04.2017 - 03.2018
Proactively managed customer accounts and facilitated new business development by promoting banking products and services.
Delivered personalized financial counseling, assisting customers in selecting suitable banking solutions and ensuring their financial needs were met.
Collaborated with team members and specialists to identify cross-selling opportunities, enhancing overall customer satisfaction and maximizing sales revenue.