Brittany Austin
Overland,MO
Summary
Dedicated and hardworking professional with a strong sense of responsibility and resilience developed through balancing career and single parenthood. Highly motivated to contribute to a team-oriented company that values growth and excellence. Eager to apply my skills, learn new ones, and grow within an organization that encourages professional development and long-term success. Known for my strong work ethic, reliability, and commitment to achieving both personal and company goals.
Overview
12
12
years of professional experience
Work History
Sales Agent/Closer
SureGuard USA
SAINT LOUIS, MO
09.2024 - 05.2025
- Maintained product knowledge to provide accurate information to clients.
- Successfully pitched and sold VSC plans during single phone calls.
- Addressed and resolved customer concerns effectively.
Sales Agent/Closer
Eleras Automotive
SAINT LOUIS, MO
06.2023 - 08.2024
- Assisted customers with product inquiries and service options.
- Positioned strategic plans as essential tools to enhance sales.
- Employed strategic tone to convey urgency effectively.
Sales Agent/Closer
Ox Care Care
SAINT LOUIS, MO
01.2023 - 06.2023
- Facilitated transactions using point-of-sale systems efficiently.
- Utilized urgency and product knowledge to achieve successful one-call closings.
- Facilitated customer decision-making by identifying the most appropriate plans.
Office Administrative Assistant
HF Express LLC
SAINT LOUIS, MO
02.2020 - 12.2022
- Managed daily office operations and maintained organized filing systems.
- Facilitated efficient truck dispatching for load assignments.
- Organized and maintained filing systems, both paper and electronic.
Customer Service Representative
Title Max
SAINT LOUIS, MO
03.2016 - 02.2020
- Processed loan applications efficiently using company software systems.
- Educated clients on financial services and product offerings available.
- Answered customer inquiries and provided accurate information regarding products and services.
Sales Associate
T-Mobile
San Francisco, CA
03.2013 - 01.2016
- Guided customers to choose suitable devices and plans, consistently exceeding sales goals.
- Participated in training sessions to improve product knowledge.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Associate of Arts -
Contra Costa College
San Pablo, CA05-2014
Skills
- Expertise in product features and benefits
- Persuasive sales presentations
- Streamlining transaction processes
- Customer experience optimization
- enthusiastic about skill improvement
References
Monecke Major- (557)- 218-1408 - Previous Mgr Title Max/Ox Car Care
Brylin Daniels - (314)- 412- 2751 - Previous Co- Worker Ox Car Care
Lashaun Logan- (314)- 225- 8335- Friend
Timeline
Sales Agent/Closer
SureGuard USA
09.2024 - 05.2025
Sales Agent/Closer
Eleras Automotive
06.2023 - 08.2024
Sales Agent/Closer
Ox Care Care
01.2023 - 06.2023
Office Administrative Assistant
HF Express LLC
02.2020 - 12.2022
Customer Service Representative
Title Max
03.2016 - 02.2020
Sales Associate
T-Mobile
03.2013 - 01.2016
Associate of Arts -
Contra Costa College