Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jessy Patino

Troutman,NC

Summary

Dynamic sales professional with a proven track record at Select Quote, excelling in customer satisfaction and consistently achieving sales targets. Bilingual in Spanish, skilled in building rapport and utilizing CRM tools effectively. Recognized for exceptional problem-solving abilities and expertise in product features, driving successful outcomes for clients.

Sales professional with strong background in customer engagement and sales strategies. Known for delivering impactful results through effective communication and relationship-building. Highly collaborative, adaptable, and focused on achieving team objectives, with keen ability to meet and exceed customer expectations.

Diligent Customer sales agent with robust background in customer sales. Proven track record of effectively managing customer relationships and driving sales growth. Demonstrated ability to utilize effective communication and problem-solving skills to meet customer needs.

Overview

14
14
years of professional experience

Work History

Customer Sales Agent

Select Quote
09.2024 - Current
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues.
  • Enhanced sales performance through effective product knowledge and persuasive communication skills.
  • Achieved sales targets consistently by utilizing strong interpersonal skills to build rapport with customers.
  • Provided exceptional support to customers during the purchasing process, guiding them through available options and assisting in making informed decisions.
  • Successfully resolved escalated customer complaints by demonstrating empathy, active listening, and problem-solving abilities.
  • Managed high call volumes while maintaining composure under pressure, resulting in consistent positive feedback from customers.
  • Leveraged CRM systems effectively for efficient client data management and tracking of sales activities.

Insurance Agent

AllState
02.2024 - 09.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Sell insurance for property, auto, renters and umbrella
  • Assisted in Spanish customers

Account Executive

EchoStar
10.2022 - 04.2024
  • Providing world class customer service, selling quality products, and performing at an ethical professional level with exceptional knowledge and ability.
  • Platinum award recipient. 1st ever work at home associate to receive this prestigious award given to the top 10% performers in the company.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Top performer and initiative-taking team member with a great history for ability to multi-task and collaborate with peer and superiors.
  • Top graduate for Dish new employees graduating class.

Buyer Public Weightmaster

L Gordon Iron & Metal
04.2011 - 10.2022
  • Team Leader- assist with daily operations of facility, while delivering high quality customer experience
  • Engage with customers with material handling and transactions
  • Train team members with material handling and safety compliance education
  • Maintain and complete transaction logs for high profile clients

Education

Bachelor of Science - Banking And Finance

Fayetteville State University
Fayetteville, NC
12-2023

Skills

  • Goal oriented
  • Sales presentations
  • Objection handling
  • Sales reporting
  • Building rapport
  • Bilingual fluent in Spanish
  • Proficient in CRM tools
  • Proven sales closing techniques
  • Expertise in product features and benefits
  • Data entry expertise

Accomplishments

Agent of the month for Select Quote for team Ohana May 2025


One of top agents on team Ohana bringing results and teamwork through hard work and motivation to myself and my peers


Exceeded goals with high metrics in Healthcare Select such as Select RX and opt in metrics and more


Highly motivated and sales oriented with a successful track record with over 10 years of experience





Languages

Spanish
Full Professional

Timeline

Customer Sales Agent

Select Quote
09.2024 - Current

Insurance Agent

AllState
02.2024 - 09.2024

Account Executive

EchoStar
10.2022 - 04.2024

Buyer Public Weightmaster

L Gordon Iron & Metal
04.2011 - 10.2022

Bachelor of Science - Banking And Finance

Fayetteville State University