Volunteering and running
Hi, I’m
Brittany Badillo
Premium Server
Bristow,VA
Summary
Hard working server, bringing skills in order management, payment processing, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
years of professional experience
1
Language
5
years of post-secondary education
Work History
LegendsBristow, United States
Premium Server
05.2022 - Current
Job overview
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
Smoothie KingBristow, United States
Shift Lead
09.2020 - 09.2021
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Inventoried materials on a daily basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Potomac NationalsWoodbridge , VA
Cashier
04.2018 - 07.2019
Job overview
- Answered questions about store policies and addressed customer concerns.
- Organized and replenished supplies at food stations to optimize team performance.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Education
George Mason UniversityFairfax, VA
No Degree from Communications
08.2021 - Current
University Overview
- 44 Credits
- 3.8 GPA
- Dean's List [Fall, Spring, Summer 2021, and 2022]
Radford UniversityRadford, VA
No Degree from Early Childhood Education
08.2019 - 05.2020
University Overview
- 29 Credits
- Dean's List [Fall 2019]
Northern Virginia Community College, ManassasManassas, VA
No Degree from General Studies
08.2020 - 08.2021
University Overview
- 36 credits
Skills
Hospitality service expertise
Point of sale operation
Stocking and replenishing
Alcohol service
Interests
Timeline
Premium Server
Legends
05.2022 - Current
George Mason University
No Degree from Communications
08.2021 - Current
Shift Lead
Smoothie King
09.2020 - 09.2021
Radford University
No Degree from Early Childhood Education
08.2019 - 05.2020
Northern Virginia Community College, Manassas
No Degree from General Studies
01.2019 - 08.2021
Cashier
Potomac Nationals
04.2018 - 07.2019