Brittany Barkley
Griffin
Summary
Dedicated managerial professional seeking a reputable and expanding company that provides exceptional products, services, and resources to the public, and will allow me to strengthen and utilize my excellent written and oral communication skills, problem-solving mind-frame, and organizational abilities to positively impact company productivity and increase customer satisfaction in customer service
Overview
12
12
years of professional experience
Work History
Consumables Department Manager
Wal-Mart Supercenter
01.2017 - Current
- Acknowledge and greet customers with a smile with a warm and friendly demeanor in order to create a superior environment for the perfect customer service encounter
- Quickly assist customers in finding the products they are looking for to ensure a quick and efficient shopping experience
- Assist store associates as needed throughout the store to ensure that business is conducted efficiently and store sales goals are accomplished
- Assist in the processing of returned goods, filed claims for shipping items, and other online and delivery tasks to effectively ensure that customers receive purchased goods as desired
- Lead a team of sales associates in the daily operations of the consumables department and ensuring COVID-19 guidelines are followed in order to promote a safe and smooth store visit for customers
Kitchen Department Manager
McDonald’s
01.2013 - 01.2016
- Ensuring that the restaurant delivers great quality food to customers in a fast and safe manner
- Preparing food safely to prevent the loss of food and revenue
- Guarantee that the kitchen staff is properly trained in production procedures, including new items that are added to the menu
- Oversee kitchen staff as they prepare orders, assist where necessary, and provide corrective measures where needed in order to contribute to sales and service goals
Childcare Assistant
Small Teasure
01.2015 - 04.2015
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
Diploma Of Business Management - Business Management
Southern Crescent Technical College
Griffin, GA05.2025
Skills
- Organizational skills
- Interpersonal skills
- Ability to work under pressure
- Adaptability
- Proficiency in basic computer applications
- Document management
- Quick learner
Phone
cell, (678) 814-7148
Skills And Licenses
- Works in a well-organized and competent manner.
- Able to create a comfortable and friendly professional experience for clients, customers, and coworkers.
- Strong ability to work under pressure and respond to the changing needs of clients, customers, and staff.
- Proficient in basic computer applications and creating and maintaining work log documents.
- Capacity to quickly understand new concepts and apply them appropriately.
Timeline
Consumables Department Manager
Wal-Mart Supercenter
01.2017 - Current
Childcare Assistant
Small Teasure
01.2015 - 04.2015
Kitchen Department Manager
McDonald’s
01.2013 - 01.2016
Diploma Of Business Management - Business Management
Southern Crescent Technical College
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