Highly motivated and compassionate Certified Pharmacy Technician offering sixteen years of experience in assisting pharmacists with preparing prescriptions and providing exceptional customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
F & M Specialty Pharmacy
Flowood
04.2021 - Current
Coordinated patient care by reviewing patient profiles and scheduling deliveries of medication shipments
Answers and resolves patient inquiries within committed time frame
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Work collaboratively with other team members to ensure smooth workflow in all departments
Obtained payments from patients
Research and apply for funding and grants to help with patient's medication copays
Develop and maintain relationships with patients.
Certified Pharmacy Technician (CPhT)
Kroger Pharmacy
Flowood
07.2007 - 04.2021
Stocked, labeled, and inventoried medication to keep accurate records
Coordinated with physicians and insurance representatives for speedy resolution of prescription discrepancies
Recruited, trained and guided over ten pharmacy technicians and interns
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Enrolled and maintained Medsync, a software used to improve medication adherence with medication synchronization
Communicated copays to patients and received approval before billing.
Patient Care Coordinator/ Patient Care Manager at Performance Health and WellnessPatient Care Coordinator/ Patient Care Manager at Performance Health and Wellness