Brittany Bender
Fort Wayne,IN
Summary
Detail-oriented professional skilled in payment processing, invoice management, and recordkeeping. Committed to maintaining accurate financial records and streamlining administrative procedures.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
Brown and Sons Fuel
Kendallville, IN
01.2020 - 05.2020
- Processed invoices and payment transactions efficiently for timely vendor payments.
- Maintained accurate financial records using accounting software to support daily operations.
- Assisted in reconciling accounts to ensure accuracy of financial statements.
- Collaborated with team members to streamline procedures, enhancing workflow efficiency.
- Managed filing systems for documentation, ensuring easy retrieval and organization of records.
- Communicated effectively with vendors regarding billing inquiries and discrepancies.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- This was a temp position.
Operations Coordinator Contractor
Team Quality Services
Auburn, IN
10.2019 - 12.2019
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Data Entry
- Scheduling
- Data Analysis
- Temp Position
Administrative Assistant
White Pigeon Paper Company
White Pigeon, MI
04.2019 - 06.2019
- Managed scheduling and calendar coordination for multiple executives.
- Assisted in preparation of reports and presentations using Microsoft Office Suite.
- Maintained organized filing system, ensuring easy access to documents.
- Handled incoming communications and directed inquiries to appropriate departments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Temp Position
Special Services Represenative
Home Depot
Auburn, IN
10.2017 - 07.2018
- Assisted customers in locating products and provided expert advice on home improvement solutions.
- Processed customer transactions efficiently using point-of-sale systems to ensure accurate billing.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication.
- Collaborated with team members to maintain organized merchandise displays and stock levels.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted payments and updated accounts with latest information.
- Provided information about company products and services, and capitalized on upsell opportunities.
Customer Service Representative/Cashier
Pilot Travel Center
Fremont, IN
11.2016 - 06.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained knowledge of products and services to enhance customer interactions and recommendations.
- Processed transactions swiftly, ensuring accuracy in cash handling and payment processing.
- Collaborated with team members to streamline service delivery and improve operational efficiency.
HHA/CNA
Advisacare Home Care
Kalamazoo, MI
04.2016 - 09.2016
- Assisted patients with daily living activities, enhancing comfort and independence.
- Monitored vital signs and documented health status for care team review.
- Administered prescribed medications and maintained accurate medication records.
- Collaborated with healthcare professionals to develop personalized care plans.
- Ensured compliance with safety standards and regulations during all caregiving tasks.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
HHA/CNA
The Laurels of Coldwater
Coldwater, MI
02.2016 - 04.2016
- Provided emotional support and companionship, fostering positive patient relationships.
- Trained new aides on best practices for patient care and safety protocols.
- Implemented efficiency improvements in daily routines, optimizing time management.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
Pharmacy Technician
Meijer
Angola, IN
10.2014 - 12.2015
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in medication management, enhancing patient safety and care quality.
- Maintained inventory levels through regular stock checks, optimizing product availability.
- Educated customers on medication usage and potential side effects, fostering informed decision-making.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
High School Diploma -
Lakeland High School
Lagrange06-2007
Skills
- Payment processing
- Invoice processing
- Clerical support
- Administrative support
- Recordkeeping
- File maintenance
- Month-end reports
- Data processing
- Invoicing
- Data Entry
Timeline
Accounting Clerk
Brown and Sons Fuel
01.2020 - 05.2020
Operations Coordinator Contractor
Team Quality Services
10.2019 - 12.2019
Administrative Assistant
White Pigeon Paper Company
04.2019 - 06.2019
Special Services Represenative
Home Depot
10.2017 - 07.2018
Customer Service Representative/Cashier
Pilot Travel Center
11.2016 - 06.2017
HHA/CNA
Advisacare Home Care
04.2016 - 09.2016
HHA/CNA
The Laurels of Coldwater
02.2016 - 04.2016
Pharmacy Technician
Meijer
10.2014 - 12.2015
High School Diploma -
High School Diploma -
Lakeland High School