Hair Salon Manager
C And C Barber Shop
117 Worden Ave E, Ladysmith, WI 54848
04.2019 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- Boosted staff productivity with regular training sessions on latest hair trends and techniques.
- Monitored industry trends to stay informed about emerging styles, products, and technologies relevant to our clientele base.
- Oversaw inventory management to ensure adequate stock levels of products and supplies.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maintained general appointment calendar and set shift schedules.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.